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Certificate in Team Leading Skills Course (Level 2)

Course Overview

Team Leader Courses Online

The difference between the manager and the team leader can perhaps be best communicated in a single word – inspiration. Successful team leaders inspire team members to grow, evolve and improve themselves day in and day out, leading by example and nurturing strong team spirit. By contrast, a manager may be seen more as an overall overseer of operations – a provider of instructions and information, as opposed to a role model. Our Team Leader Courses Online, teach you about the stages of team development and helping team to move through these stages. 

This Team Leader Training Online,  course offers an outstanding introduction to the core qualities and duties of the contemporary team leader. Ideal for those looking to work toward supervisory positions in largely any company or organisation, course content covers the importance of teamwork, the development of a proactive and effective team culture, building trust and respect among those you lead, how communication skills play a pivotal role in effective team leading and ultimately the difference between inspiring a team to aspire for greatness and telling team members what they should be doing. 

Course Syllabus

Team Leader Course: Key Topics

This Team Leader Training Online, course consists of the following five units:

Unit 1 – Establishing Team Norms

In the first of five intensive course units, candidates explore the definition of a team from a modern corporate perspective, along with the various types of teams across a variety of settings.  The importance of establishing beneficial team norms is also outlined, along with several factors impacting and influencing team development and what it means to work as a team for a mutually-desirable outcome.

Unit 2 – Building Team Trust

The establishment and maintenance of team trust within an organisation represents the primary focus of Unit 2.  Along with an introduction to the key stages of professional team development, the formation of effective teams and to concept of team building with TORI (Trust, Openness, Realisation, Interdependence) are also explored in-depth.

Unit 3 – Communication Skills

Course content in the third unit centres around communication skills and the role effective communication plays in the development of a strong team culture.  Candidates explore a broad definition of communication, along with a series of potential communication barriers/challenges, the importance of effective listening skills and an outline of key probing techniques.

Unit 4 – Motivating Employees

Employee motivation represents the core focus of Unit 4, investigating why it is that motivation is of such critical importance and how to create and generally motivated workplace culture/climate.  Motivator identification techniques are also introduced, along with when, where and how specific motivation theories can/should be put into practice.

Unit 5 – Managing Disciplinary Issues

The final unit of the course brings disciplinary issue management into discussion, incorporating an investigation of problem solving processes, how to professionally approach conflict resolution and ultimately how to handle disciplinary matters in the most effective, proactive manner possible. 

Fee & Payment Options

Paying in Instalments: £360 (Interest FREE Instalments)

Deposit: £80

No of Instalments: 10

Each Instalment: £28

Pay in Full: (£60 Discount) £360


At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Career Path

The position of team leader is often seen as the first stepping stone on the way to management. Your new credentials will help you become the very best team leader you can be, whether already working in a supervisory role or looking to climb the career ladder. Qualified team leaders can earn anything from £20,000 to £40,000+ depending on the business area and setting. 

Who Should Take This Course?
  • Team members in pursuit of promotion
  • Existing team leaders looking to improve their performance
  • Anyone in a supervisory position with no formal qualifications
  • Business owners, managers and employees at all levels
  • Entrepreneurs building their own businesses
  • Human resource workers, recruiters and trainers
  • Anyone interested in enhanced career prospects  

Related Links:

Certificate in Team Leading Skills (Level 3)

Certificate in Change Management (Level 3)

Certificate in Management (Level 3)

Course Level
Level 2

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
125 Hours Approx.

Entry Requirements
No entry requirement.

Start Date

  • Learn how to influence and optimise a team
  • Find out how trust plays a key role in team leadership
  • Explore important motivational techniques
  • Enhance communication and interpersonal skills
  • Learn how to effectively handle disciplinary issues 

Customer Reviews

Total Reviews: (1)


The freedom to complete the course, in my own time. Very happy.


Pay Online

Course Cost

£ 300

£ 360

£ 60