info@bolc.co.uk
+44 292 0026 229
Follow Us :
/
Logo
 

Privacy Policy


Brentwood Open Learning College Data Protection and Privacy Policy

Updated 5th September 2019.

Summary

Brentwood Open Learning College Ltd (the company) is committed to the safe collection, use and transmission of your personal information.

This privacy policy details the information we collect from website visitors and customers, along with how me may use the information we collect and the rights/obligations of those we collect information from.

Please submit all questions regarding our privacy policy and data collection policies:

  1. by email to info@bolc.co.uk
  2. by phone to +44 292 0026 229
  3. by post to Brentwood Open Learning College 3 Oswin Road, Brailsford industrial Estate Braunstone Leicester, LE3 1HR, United Kingdom

Click here for more detailed data protection and GDPR compliance information.

Company Information

Brentwood Open Learning College is a leading distance learning organisation, providing affordable and accessible courses for candidates worldwide.  We work hard to provide ambitious candidates from all backgrounds with the opportunity to boost their career prospects with quality online education.

Our offices are based in the United Kingdom at 3 Oswin Road, Brailsford industrial Estate Braunstone Leicester, LE3 1HR and we can be contacted any time by telephone on +44 292 0026 229 or by e-mail at info@bolc.co.uk

Information we Collect

The company collects information from customers (personally identifiable and non-personally identifiable) in several different ways, including the following:

  1. Automatic collection of information upon accessing our website
  2. Information submitted to the company by e-mail
  3. Enquiries submitted online using our online enquiry form
  4. Correspondence by way of telephone or post
  5. Interactions on any of our social media pages
  6. Taking part in polls and surveys conducted by the company
  7. Consultations with tutors and course advisers
  8. Information submission during course enrolment
  9. Payment information provided when paying for courses
  10. Additional information required for certification

Information we Require

It is necessary for the company to collect personal information from candidates who intend to enrol on the courses we offer.  The information we require to process such requests includes:

  • Your full name
  • Your current postal address
  • Your e-mail address and telephone number
  • Your date of birth
  • Complete payment information
  • Proof of identity

Upon commencing your course, we may also request additional information by way of:

  • Queries and questions from your tutor
  • Students surveys and polls
  • Career development questionnaires
  • Coursework submissions and assessments

Under no circumstances is any customer or student obliged to share their personal information with the company.  However, we will be unable to process enrolment requests, if complete and accurate information is not provided at the time of the application.

How do we Use Your Personal Information?

We operate in strict accordance with all applicable data protection law, which means we are only permitted to use your private information for justifiable purposes, such as:

  • Ensuring our compliance with regulatory and legal obligations
  • To fulfil our side of the agreement and provide the services requested
  • Processing applications for enrolment and taking payments
  • To continue improving the quality of the services we provide

Under no circumstances will your private data be sold, loaned or distributed to third parties for marketing purposes.  We may contact you from time to time with details of offers we believe you may be interested in.  However, any marketing materials or promotional offers you receive will originate directly from Brentwood Open Learning College. 

Automatic Data Collection (Cookies)

Cookies are small files stored on your computer upon accessing websites for the first time. We use cookies to store non-personally identifiable information, such as language preferences and location. This information is used exclusively to improve safety and the user-experience.

If preferred, cookies can be removed and/or blocked from your computer, though doing so could have a negative impact on your web browsing experience.  Consult your web browser’s ‘Help’ section for more information on how to manage cookies.

Contact Us…

If you have any questions or concerns regarding this privacy policy, please contact a member of our customer support team as soon as possible.  Likewise, if you believe any of the information we hold about you is incomplete, inaccurate or out of date, please contact the team to make the necessary adjustments.

Upon accessing the Brentwood Open Learning College website, or by making use of any of the services we provide, you agree to all the terms and conditions set out in this document.  Please consult this privacy policy on a regular basis to ensure your complete understanding and agreement with our data collection and usage policies.