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Certificate in Team Leading Skills (Level 3)

Course Overview

Leadership Skills Course

The success of any manager or supervisor will always be measured in accordance with the performance and professionalism of the team they oversee.  The simple fact of the matter is that there is a very big difference between telling a team what to do and inspiring team members to aspire to reach their full potential, day in and day out.  While anyone can pen a list of instructions and delegate duties, leading a team by example and generally becoming a positive role model for others is an altogether more difficult challenge.  The rewards that come with the development of outstanding team leader skills however can be attractive to say the least.

This Leadership Skills Course, represents the ideal course for those looking to develop professional-level supervisory skills and the core qualities it takes to inspire others. Contemporary team leaders are expected to master a wide variety of disciplines, including conflict resolution, constant problem solving, motivating others even during the most difficult of times and generally building a sense of unity and cohesion between all team members. Certain character traits are essential for becoming a successful team leader – as is a comprehensive knowledge and understanding of what is expected of you.

Over the course of six intensive units, candidates are introduced to the roles and responsibilities of the modern team leader, along with both the specifics and the importance of creating a strong team culture. The development and maintenance of outstanding interpersonal communications skills also feature heavily, along with the importance of effective listening skills and various approaches to employee motivation. Conflict resolution is also introduced, along with how to deal with difficult employees and an overview of disciplinary procedures.

Course Syllabus

Team Leading Course: Key Topics

This Leadership Skills Course consists of the following six units:

Unit 1 – Effective Leadership

In the opening course unit, candidates are guided through the concept of effective leadership by way of what it is that makes a leader and how a true leader differs from a manager.  The various responsibilities of those in supervisory positions are outlined and explored, along with how to begin planning for success as a team leader and the idea of the centred leadership model.

Unit 2 – The Situational Leadership Model

The second course unit provides candidates with an insightful introduction to the situational leadership model, which essentially argues that there is in fact no single style of leadership that is ‘best’ of all.  This critical leadership theory instead suggests that approaches to leadership must be determined in accordance with a variety of variables specific to the situation/business in question.

Unit 3 – Developing a High-Performing Team

The creation and maintenance of a high quality team represents the primary theme in Unit 3, in which candidates learn the important advantages and disadvantages of teams, how to solve common problems that may affect contemporary working teams and ultimately how to lead a team to success.

Unit 4 – Communication Skills

Course content in the fourth unit focuses on communication skills, incorporating an overview of potential communication barriers, the importance of developing outstanding listening skills and a series of effective probing techniques.  The communication process within the modern team environment is also explored.

Unit 5 – Motivating Employees

An overview of the importance of employee motivation follows in the fifth unit, which introduces candidates to the identification of motivators, a series of important motivational theories and how to create a climate of motivation within a working team.  The role the supervisor/team leader plays in team motivation is also investigated in-depth.

Unit 6 - Dealing with Conflict

In the sixth and final course unit, candidates are guided through a variety of conflict resolution theories, concepts and practical teachings.  How to deal with conflict within the team on a day to day basis is investigated, along with the importance of taking a structured approach to conflict resolution and how to manage disciplinary issues in more severe cases.

Fee & Payment Options

Paying in Instalments: £395 (Interest FREE Instalments)

Deposit: £95

No of Instalments: 12

Each Instalment: £25

Pay in Full: (£80 Discount) £315


At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Career Path

This high-quality course will help you take that all-important step into a supervisory position. Or perhaps improve your skills, confidence and competencies if already working as a team leader. To succeed as a team leader is to enjoy a secure and rewarding career in management, where typical salaries range from £25,000 to more than £100,000 for executives. It all begins with a recognised qualification, plenty of commitment and the desire to succeed. 

Who Should Take This Course?
  • Candidates pursuing an entry-level team-leadership position
  • Existing team leaders looking to improve and advance
  • Supervisors and managers with no formal qualifications
  • Business owners, entrepreneurs and anyone overseeing a team
  • Anyone interested in becoming an outstanding leader
  • Candidates looking to boost their CVs and career prospects

Related Links:

Certificate in Team Leading Skills (Level 2)

Diploma in Management (Level 4)

Course Level
Level 3

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
200 Hours Approx.

Entry Requirements
No entry requirement.

Start Date

  • Find out what makes the difference between a manager and a leader
  • Learn how to create and develop outstanding teams
  • Become a more effective communicator and authority figure
  • Explore effective employee motivation techniques
  • Build outstanding team leadership skills to enhance your career 

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