Performance Management Course

Strengthen your ability to lead high-performing teams with this flexible Performance Management Course from BOLC Academy. Designed for supervisors, team leaders, new managers and experienced professionals, this Level 3 Certificate in Managing Employee Performance develops the practical skills required to improve employee engagement, productivity and organisational success. As one of BOLC Academy's flexible online courses, the programme also supports wider Leadership & Management Training, professional development and long-term career progression.

Effective management is a vital part of successful leadership. High-performing organisations rely on managers who can set clear expectations, monitor progress, provide constructive feedback and motivate individuals to achieve their full potential. This Online Performance Management Course explores how modern leaders can create a positive working environment where employees remain engaged, accountable and committed to continuous improvement.

The programme introduces the core principles of employee performance management, helping learners understand how performance standards are established, measured and reviewed. Course content covers performance planning, professional performance reviews, coaching and employee development, workplace training, objective setting and practical approaches to addressing underperformance in a fair and supportive manner.

Every employee is motivated differently, which is why effective people management requires strong communication, emotional intelligence and leadership capability. Learners explore techniques for recognising individual strengths, encouraging professional growth and maintaining high levels of motivation across diverse teams. These transferable skills complement BOLC Academy's Leadership Development, Communication Skills, Employee Motivation and Conflict Resolution courses.

Performance management also plays an important role in wider business success. Strong managers use performance data to improve productivity, support organisational objectives and build resilient, high-performing teams. Professionals wishing to broaden their expertise can continue their development through related Management Skills, Decision Making, Leading Teams and Business Management programmes.

This Performance Management Certification is suitable for professionals working in virtually every sector, including operations, customer service, project management, human resources, administration and business leadership. Whether you are preparing for your first supervisory role or looking to strengthen your existing management capability, the course provides practical knowledge that can be applied immediately in the workplace.

Study online at your own pace with full tutor support and enjoy the flexibility to learn around your existing commitments. Our professionally designed online courses make it easier than ever to develop valuable workplace skills without interrupting your career.

Enrol with BOLC Academy today and build the confidence to manage employee performance effectively, inspire stronger results and support continuous organisational improvement. Continue your professional journey through our Leadership & Management Training, Leadership Skills, Management Development and other career-focused online courses.

Inspiring and motivating individuals to work to their full potential with any degree of consistency can be extremely challenging. What motivates one individual may have the opposite effect on another, which is precisely why honed and advanced employee performance management skills are of such enormous value in the modern workplace. Businesses at all levels are constantly on the lookout for those with the invaluable ability to monitor, analyse, review and respond accordingly to a variety of employee behaviours, in order to maximise motivation and efficiency.

This Performance Management course consists of the following four units:

Unit 1 – Performance Appraisals

In the first course unit, candidates are introduced to the concept of performance-management and guided through the most important and effective types of performance reviews. Performance appraisals are also investigated, along with the specifics of choosing which approaches may or may not work.

Unit 2 – Performance Management Process

The primary focus of Unit 2 centres around the ongoing management of employee performance, beginning with how to choose the right individual for the job and continuing with effective training and coaching, the setting of appropriate standards, motivating employees to reach their full potential and providing effective feedback.

Unit 3 – Planning the Interview

Performance interview processes are introduced in the third unit, which provides a comprehensive overview of the professional interview format. Candidates are guided through the interview’s opening, discussion and closure, along with how to use the information gathered to provide effective and proactive feedback.

Unit 4 – Maintaining Performance

In the fourth and final unit, candidates explore performance problem handling techniques and how to address difficult behaviour. A variety of additional motivational theories are also covered, along with how to apply all theoretical knowledge communicated throughout the course in a working scenario. 

Paying in Instalments: £395 (Interest FREE Instalments)

Deposit: £95

No of Instalments: 12

Each Instalment: £25

Pay in Full: (£80 Discount) £315

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Your new skills, talents and confidence will help you excel in a number of key professional fields, including recruitment, training, workforce development, performance maintenance and associated disciplinary matters. A recognised qualification can make all the difference when it comes to career prospects, which span team leadership and management, HR, business ownership and many more besides. 

• Small business owners and entrepreneurs
• Business managers, supervisors and team leaders
• Anyone working in HR, recruitment or staff training
• Employees at any level in pursuit of promotion
• Candidates looking to stand out with a recognised qualification

Related Links:

Diploma in Management (Level 4)

Certificate in Management (Level 3)

Certificate in Team Leading Skills (Level 3)