Hospitality Management Short Course

Build a strong foundation for career success with this flexible Hospitality Management Short Course from BOLC Academy. Designed for beginners and existing hospitality employees, this endorsed Level 2 programme introduces the practical responsibilities involved in hotel operations, customer service, team coordination and workplace management. Alongside specialist hospitality knowledge, learners develop transferable communication, organisation and leadership skills that support professional development and future career progression.

The course explores the daily duties of hotel managers and supervisors, including front-desk operations, housekeeping services and food and beverage management. You will learn how different hotel departments work together to deliver consistent service, meet guest expectations and maintain operational standards. These insights provide an excellent starting point for anyone considering a career in hotel management, hospitality supervision or guest services.

Our Hospitality Management are delivered through flexible online learning, allowing you to study at your own pace and fit your education around existing responsibilities. No previous experience is required, making the programme suitable for career changers, entry-level employees and hospitality professionals seeking to strengthen their management capability. Learners preparing for supervisory positions can also explore BOLC Academy’s wider Leadership & Management Training, Supervisor Training and Management Skills resources.

Hospitality managers must communicate clearly, motivate employees, solve problems and maintain high standards across busy service environments. This course therefore supports the development of essential workplace leadership abilities, including team management, decision-making, customer care and operational planning. These skills can support progression into roles such as front-office supervisor, housekeeping coordinator, food and beverage team leader or junior hotel manager.

The hospitality sector offers diverse opportunities across hotels, resorts, restaurants and international service businesses. With commitment, practical experience and continued professional development, entry-level employees can progress towards increasingly responsible leadership positions.

Enrol with BOLC Academy today and continue building your career through our Leadership Development programmes, professional management courses and hospitality training pathways designed to support confident leadership skills, effective team performance and long-term workplace success.

Why Study Hotel Management?

The appeal of hospitality careers lies in the diversity and dynamic nature of the sector.  Irrespective of your background and experience to date, you’ll find the perfect post to put your talents to the best possible use. Best of all, committed candidates are almost always propelled up the rankings to leadership-level in no time. From an entry-level position in hospitality, it’s perfectly possible to progress to a management role within the first couple of years.  It’s simply a case of getting your career off to a strong start, while building the skills, knowledge and confidence you’ll need to succeed. For those who make it, careers in hospitality can be enjoyable, flexible and financially rewarding. If you’re ready to take that first big step, we’re standing by to welcome you on board – enrol online today!

This is an endorsed Level 2 Hotel Management Certificate, open for enrolment throughout the year with no entry-requirements to fulfil.  The content of the course is delivered over four detailed modules, each of which includes an online assessment for submission to your assigned tutor:

Module 1 - Introduction to Hotel Management

The course begins by presenting candidates with the fundamentals of hotel management, examining the responsibilities of the hotel manager and hospitality organisational structures.  The primary objectives of hotel management are also discussed, along with typical challenges in the field of hospitality management and the qualities of effective hotel managers.

Module 2 - Managing Front Office Operations

A detailed exploration of front office operations follows in module two, presenting candidates with the various duties and responsibilities handled by hotel receptionists.  An introduction to reservation systems and back office operations is also provided, along with how to work with front desk IT systems and the importance of coordinating front and back office activities.

Module 3 - Housekeeping, Engineering and Security

Module three brings housekeeping department management into discussion, detailing the most important housekeeping responsibilities and how to successfully lead a housekeeping team.  Candidates are also introduced to the basics of hotel security, maintenance and engineering, alongside the functions and objectives of an emergency communication plan.

Module 4 - Managing Food & Beverage Operations

Bringing the course to a close, module four discusses hotel restaurant and bar management.  The importance of accurate target audience identification is examined, along with the fundamentals of effective menu planning, restaurant layout and design considerations, cost control, budgeting and the use of IT systems in F&B departments.

BOLC Academy offers some free certificate courses in Hotel Management. Explore now on our website. 

Paying in Instalments: £360 (Interest FREE Instalments)

Deposit: £80

No of Instalments: 10

Each Instalment: £28

Pay in Full: (£60 Discount) £300

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Careers in hospitality are ideal for ambitious, enthusiastic and hardworking candidates. Few sectors worldwide are as committed to internal candidate promotion and career development than hospitality. If you demonstrate the drive, desire and determination to succeed, you’ll be on your way to a leadership role in no time. We also strongly recommend endorsed hospitality studies for existing hotel workers at all levels, including team leaders, senior management personnel and business owners. Salaries of around £20,000 are the norm for newly qualified hospitality managers. 

With no deadlines, time restrictions or entry-requirements to fulfil, our exclusive hospitality courses are open to ambitious applicants worldwide. This intermediate Level 2 Hotel Management Certificate was designed with the following candidates in mind:

• Newcomers with no prior knowledge or experience
• Existing hospitality personnel pursuing promotion
• Team leaders, managers and hospitality business owners
• Anyone considering entrepreneurship in hospitality
• Energetic, outgoing and enthusiastic individuals
• Jobseekers working on their CVs and employability

Our endorsed hospitality programmes provide an affordable, enjoyable and accessible alternative to traditional classroom studies.  Star your success story today, with the help of BOLC Academy!