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Hotel Management - Level 5



Course Overview

Hospitality Management Course

Interested in joining one of the world’s most prosperous sectors?  Ready to take the next big step in your career journey?  With Brentwood Open Learning College in your corner, the global hospitality industry could be yours for the taking!  This advanced Level 5 Hospitality Management Course takes an in-depth look at the inner workings of the successful hospitality business.  Learn how to oversee the day-to-day operations of all key hotel departments, master the art of quality management and take control of employee training and development.  Study the basics of accountancy in a hospitality industry, as you work your way towards a career-changing Level 5 Diploma in Hotel Management!  Whether new to hospitality management or already working in the field, our endorsed hospitality management courses could help you take that next big step. With expert tutor support and all study materials included in the course price, our exclusive distance learning programmes represent unbeatable value for money!  Sign up online today!

Why Study Hotel Management?

It’s currently estimated that the global hotel industry generates combined retail revenues of half a trillion dollars per year.  As a whole, annual retail revenues for the wider hospitality industry have climbed to around the $8 trillion mark.  It is, quite simply, one of the largest and most prosperous sectors in the world today.  Not to mention, one of the world’s most prolific employers. The hospitality sector creates millions of rewarding posts for talented candidates from all backgrounds.  Nevertheless, every ambitious hospitality worker has the same career goal in mind - climbing the ladder to senior management.  Armed with the ambition and enthusiasm to reach the top, this endorsed Level 5 Diploma in Hotel Management could take you the rest of the way.

Course Syllabus

Our most advanced hospitality management courses online are completed over a series of 10 engaging modules.  An online assessment must be completed and submitted at the end of each module, which your assigned expert tutor will return with helpful feedback:

Module 1 - Introduction to Hotel Management

The course begins by presenting candidates with a broad overview of the contemporary hospitality sector, focusing heavily on the functions and objectives of hotel management. Typical organisational structures in hotel businesses are discussed, along with the various facilities within a hotel and an introduction to hotel management systems.

Module 2 - Managing Front Office Operations

Effective front desk operations are discussed in the second module, in which candidates are familiarised with the primary functions of the hotel’s reception and back office. IT systems and hotel reservations software are examined, along with the key to successful front desk supervision and an introduction to the concept of ‘yield management’.

Module 3 - Housekeeping, Engineering and Security

Module three focuses predominantly on the hotel’s housekeeping department, along with its primary personnel and functions within a hotel business.  The fundamentals of hotel security are also discussed, alongside the efficient management of engineering/repair requirements in a hotel setting and the importance of an up-to-date emergency communication plan.

Module 4 - Recruitment and Selection

The art of identifying, attracting and selecting the best possible employees for a hotel business is examined in module four.  Candidates learn how to match applicants with the requirements of vacant posts, published professional-quality job descriptions, confidently oversee job interviews and generally scrutinise potential employees.

Module 5 - Training and Development

Initial mandatory training requirements are presented and discussed in module five, along with the importance of an effective ongoing employee development strategy.  Several common approaches to training and development are presented and discussed, along with employee performance measurement techniques and the benefits of promoting from within.

Module 6 - Quality Management

Module six takes a look at quality management from the perspective of both the hotel manager and hotel guests.  The functions and objectives of a quality management strategy are discussed, along with how quality and consistency can affect every aspect of the guest journey, all the way from arrival to departure.

Module 7 - Marketing and Advertising

A crash-course introduction to hospitality marketing and advertising follows in module seven.  Candidates learn how to produce and publish high-impact marketing messages, establish a viable pricing structure for a hotel’s services and advertise a hospitality establishment to appeal to a relevant target audience.

Module 8 - Managing Food & Beverage Operations

Attention then turns to restaurant and bar operations in a hotel environment.  Candidates examine all key hotel F&B operations, including menu planning, target audience identification, restaurant budgeting and cost control, restaurant layout and design, IT systems in food & beverage operations and more.

Module 9 - Managing Interdepartmental Communications

In module nine, candidates learn how a hotel business can only succeed when all internal departments are on the same page.  Essential tips and techniques for improving the quality and consistency of interdepartmental communications are presented, along with the potential consequences of breakdowns in communication between departments.

Module 10 - Accounting in the Hospitality Industry

Concluding the course, module 10 guides candidates through the basics of hotel accountancy and bookkeeping.  The importance of accurate forecasting, budgeting and resource allocation is discussed, alongside hotel budgeting basics and the key to successful cost control in a hospitality environment.

Brentwood Open Learning College offers some free certificate courses in Hotel Management. Explore now on our website. 

Fee & Payment Options

Paying in Installments: £660(interest FREE Installments)

Deposit: £120

No of Installments: 12

Each Installment: £45

Pay in Full: (£100 Discount) £560

Accreditation

At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. 

Career Path

In the United Kingdom, the average salary for an assistant hotel manager is currently £25,000. General managers and more senior figures typically earn £50,000 or more. Due to the sheer size of the industry, promotion opportunities come thick and fast for the most talented candidates. It’s simply a case of demonstrating your commitment to the cause. Whether new to hotel management or already working in a hospitality setting, this exclusive Level 5 Diploma in Hotel Management could take your career to an entirely higher level. 

Who Should Take This Course?

At Brentwood Open Learning College, our commitment to affordable and enjoyable education is total.  This endorsed Level 5 Diploma in Hotel Management was created by a team of seasoned academics, with the following applicants in mind:

  • Jobseekers looking to take the hospitality sector by storm
  • Existing hospitality workers pursuing promotion
  • Managers, business owners and team leaders at all levels
  • Candidates interested in international job opportunities
  • Hospitality workers from other fields (restaurants, bars etc)
  • Anyone interested in a successful career in hotel management

Every step of the way, your assigned tutor will provide the support you need to gain maximum value from your studies.  Sign up for this exclusive Level 5 Diploma in Hotel Management today, or contact a member of our admissions team for more information.

Course Level
Level 5

Endorsed By
Endorsed By ABC Awards and Certa Awards

Study Method
Online Learning

Course Duration
320 Hours Approx

Entry Requirements
No Entry Requirements

Start Date
Ongoing




Customer Reviews


Total Reviews: (2)

02-09-2020

I am very passionate with the hospitality industry hence the reason as to why i chose the course. one thing i liked about the course is the attention to detail regarding the study help material which enabled me to understand the concepts of Hospitality industry and especially Hotel Management. i noted very many practical ways to improve on mistakes done while recruiting and selecting employees. The accounting in Hotel Management was very well explained and simple to understand. I definitely liked all the 10 courses because they are all interrelated and simple to venture in the industry.

#Judith Nzilani

21-05-2020

Great course material, cooperative and prompt customer service and highly educated and dedicated tutors.

#ROWA


Pay Online


Course Cost

£ 560

WAS
£ 660

SAVE
£ 100



Hotel Management - Level 5



Course Cost

£ 560

WAS
£ 660

SAVE
£ 100



Course Level
Level 5

Endorsed By
Endorsed By ABC Awards and Certa Awards

Study Method
Online Learning

Course Duration
320 Hours Approx

Entry Requirements
No Entry Requirements

Start Date
Ongoing






Course Overview

Hospitality Management Course

Interested in joining one of the world’s most prosperous sectors?  Ready to take the next big step in your career journey?  With Brentwood Open Learning College in your corner, the global hospitality industry could be yours for the taking!  This advanced Level 5 Hospitality Management Course takes an in-depth look at the inner workings of the successful hospitality business.  Learn how to oversee the day-to-day operations of all key hotel departments, master the art of quality management and take control of employee training and development.  Study the basics of accountancy in a hospitality industry, as you work your way towards a career-changing Level 5 Diploma in Hotel Management!  Whether new to hospitality management or already working in the field, our endorsed hospitality management courses could help you take that next big step. With expert tutor support and all study materials included in the course price, our exclusive distance learning programmes represent unbeatable value for money!  Sign up online today!

Why Study Hotel Management?

It’s currently estimated that the global hotel industry generates combined retail revenues of half a trillion dollars per year.  As a whole, annual retail revenues for the wider hospitality industry have climbed to around the $8 trillion mark.  It is, quite simply, one of the largest and most prosperous sectors in the world today.  Not to mention, one of the world’s most prolific employers. The hospitality sector creates millions of rewarding posts for talented candidates from all backgrounds.  Nevertheless, every ambitious hospitality worker has the same career goal in mind - climbing the ladder to senior management.  Armed with the ambition and enthusiasm to reach the top, this endorsed Level 5 Diploma in Hotel Management could take you the rest of the way.

Course Syllabus

Our most advanced hospitality management courses online are completed over a series of 10 engaging modules.  An online assessment must be completed and submitted at the end of each module, which your assigned expert tutor will return with helpful feedback:

Module 1 - Introduction to Hotel Management

The course begins by presenting candidates with a broad overview of the contemporary hospitality sector, focusing heavily on the functions and objectives of hotel management. Typical organisational structures in hotel businesses are discussed, along with the various facilities within a hotel and an introduction to hotel management systems.

Module 2 - Managing Front Office Operations

Effective front desk operations are discussed in the second module, in which candidates are familiarised with the primary functions of the hotel’s reception and back office. IT systems and hotel reservations software are examined, along with the key to successful front desk supervision and an introduction to the concept of ‘yield management’.

Module 3 - Housekeeping, Engineering and Security

Module three focuses predominantly on the hotel’s housekeeping department, along with its primary personnel and functions within a hotel business.  The fundamentals of hotel security are also discussed, alongside the efficient management of engineering/repair requirements in a hotel setting and the importance of an up-to-date emergency communication plan.

Module 4 - Recruitment and Selection

The art of identifying, attracting and selecting the best possible employees for a hotel business is examined in module four.  Candidates learn how to match applicants with the requirements of vacant posts, published professional-quality job descriptions, confidently oversee job interviews and generally scrutinise potential employees.

Module 5 - Training and Development

Initial mandatory training requirements are presented and discussed in module five, along with the importance of an effective ongoing employee development strategy.  Several common approaches to training and development are presented and discussed, along with employee performance measurement techniques and the benefits of promoting from within.

Module 6 - Quality Management

Module six takes a look at quality management from the perspective of both the hotel manager and hotel guests.  The functions and objectives of a quality management strategy are discussed, along with how quality and consistency can affect every aspect of the guest journey, all the way from arrival to departure.

Module 7 - Marketing and Advertising

A crash-course introduction to hospitality marketing and advertising follows in module seven.  Candidates learn how to produce and publish high-impact marketing messages, establish a viable pricing structure for a hotel’s services and advertise a hospitality establishment to appeal to a relevant target audience.

Module 8 - Managing Food & Beverage Operations

Attention then turns to restaurant and bar operations in a hotel environment.  Candidates examine all key hotel F&B operations, including menu planning, target audience identification, restaurant budgeting and cost control, restaurant layout and design, IT systems in food & beverage operations and more.

Module 9 - Managing Interdepartmental Communications

In module nine, candidates learn how a hotel business can only succeed when all internal departments are on the same page.  Essential tips and techniques for improving the quality and consistency of interdepartmental communications are presented, along with the potential consequences of breakdowns in communication between departments.

Module 10 - Accounting in the Hospitality Industry

Concluding the course, module 10 guides candidates through the basics of hotel accountancy and bookkeeping.  The importance of accurate forecasting, budgeting and resource allocation is discussed, alongside hotel budgeting basics and the key to successful cost control in a hospitality environment.

Brentwood Open Learning College offers some free certificate courses in Hotel Management. Explore now on our website. 

Fee & Payment Options

Paying in Installments: £660(interest FREE Installments)

Deposit: £120

No of Installments: 12

Each Installment: £45

Pay in Full: (£100 Discount) £560

Accreditation

At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. 

Career Path

In the United Kingdom, the average salary for an assistant hotel manager is currently £25,000. General managers and more senior figures typically earn £50,000 or more. Due to the sheer size of the industry, promotion opportunities come thick and fast for the most talented candidates. It’s simply a case of demonstrating your commitment to the cause. Whether new to hotel management or already working in a hospitality setting, this exclusive Level 5 Diploma in Hotel Management could take your career to an entirely higher level. 

Who Should Take This Course?

At Brentwood Open Learning College, our commitment to affordable and enjoyable education is total.  This endorsed Level 5 Diploma in Hotel Management was created by a team of seasoned academics, with the following applicants in mind:

  • Jobseekers looking to take the hospitality sector by storm
  • Existing hospitality workers pursuing promotion
  • Managers, business owners and team leaders at all levels
  • Candidates interested in international job opportunities
  • Hospitality workers from other fields (restaurants, bars etc)
  • Anyone interested in a successful career in hotel management

Every step of the way, your assigned tutor will provide the support you need to gain maximum value from your studies.  Sign up for this exclusive Level 5 Diploma in Hotel Management today, or contact a member of our admissions team for more information.

Customer Reviews


Total Reviews: (2)

02-09-2020

I am very passionate with the hospitality industry hence the reason as to why i chose the course. one thing i liked about the course is the attention to detail regarding the study help material which enabled me to understand the concepts of Hospitality industry and especially Hotel Management. i noted very many practical ways to improve on mistakes done while recruiting and selecting employees. The accounting in Hotel Management was very well explained and simple to understand. I definitely liked all the 10 courses because they are all interrelated and simple to venture in the industry.

#Judith Nzilani

21-05-2020

Great course material, cooperative and prompt customer service and highly educated and dedicated tutors.

#ROWA