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Certificate in Travel and Tourism (Level 3)

Course Overview

Tourism Certificate Online

Tourism Certificate Online, provides the perfect platform for anyone interested in joining one of the world’s most dynamic, enjoyable and secure industry sectors.  The tourism industry is a unique example of a sector that continues growing, expanding and diversifying even in the wake of intensifying economic and political pressures on a global basis. More nations than ever before have become enormously dependent on tourism to fuel both local and national economies – the industry is at all times crying out for talented, dedicated and resourceful professionals.  

Over the course of seven easy-to-follow units, candidates are taken through each of the most crucial areas of travel & tourism as a career. Course content begins with a broad introduction to the concept of modern tourism, including why tourism in general has grown and evolved so hugely over recent decades. The units gradually introduce a variety of tourism products and services, along with the management of tours in both inbound and outbound capacities. The course rounds off with an investigation of human resource management, travel management and quality control.

Successful candidates will find themselves in a privileged position, where world travel and exploration becomes an everyday part of their chosen career. Whether it’s joining an established tour operator, beginning a private company or working with a specialist travel firm in the world, an incredible array of exciting career opportunities immediately opens up. 

Course Syllabus

Travel Course Online: Key Topics

Tourism Certificate Online, consists of the following seven units:

Unit 1 – Introduction to Travel and Tourism

In the first unit, candidates are introduced to the concept of travel and tourism including the primary differences between the various types of tourism. The unit also investigates how travel and tourism has changed over the years, along with the different various types of tourist destinations.

Unit 2 – Tourism Products & Services

The most important tourism products and services form the core focus of Unit 2, which discusses both the modern travel & tourism system along with the tourism product life cycle.  Candidates are also introduced to the essential components of tourism products and the marketing mix.

Unit 3 – Managing Tour Operations

Tour operations management is explored throughout the third unit, introducing the specifics of both inbound and outbound tour operations. Marketing management is also touched upon, as is the creation and management of relationships with key suppliers and contractors.

Unit 4 – Marketing Management

Course content then moves on to tourism marketing management, incorporating a comprehensive investigation of promotional activities, the importance of market research and how to create a professional marketing strategy. Marketing-effectiveness analysis is also discussed in this unit.

Unit 5 – Human Resource Management

In the fifth unit, focus turns to human resource management and the importance of each and every person involved in the provision of tourism products and services. Candidates investigate human resource strategy development and how to link service provision at all levels.

Unit 6 – Transport Management

Logistics form the core focus of Unit 6, which introduces the planning, organisation and marketing of the various transport options available. Along with discussing the pros and cons of all transport types, candidates are introduced to common transport management issues and challenges.

Unit 7 – Quality Management

Rounding off the course, the seventh and final unit provides essential quality management insights with regard to the importance of maintaining the highest quality standards. The unit explores the concepts of customer expectations, reputation management and more. 

Fee & Payment Options

Paying in Instalments: £395 (Interest FREE Instalments)

Deposit: £95

No of Instalments: 12

Each Instalment: £25

Pay in Full: (£80 Discount) £315


At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Career Path

A recognised qualification can open the door to hundreds of potential posts spanning the travel and tourism industry. Typical roles include travel agent, holiday rep, sales coordinator, customer care representative and many more besides. Salaries begin around the £18,000 mark and can progress beyond £50,000, in accordance with the specific role. 

Who Should Take This Course?
  • Candidates interested in travelling and working abroad
  • Business owners and existing travel and tourism workers
  • Anyone looking to climb the travel and tourism career ladder
  • Candidates looking to continue studying at a higher level
  • Those interested in starting their own business
  • Anyone looking for a change in career direction

Related Links:

Diploma in Travel and Tourism (Level 4)

Certificate in Hotel Management (Level 3)

Certificate in Hotel Management Course (Level 1)

Course Level
Level 3

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
200 Hours Approx.

Entry Requirements
No entry requirement.

Start Date

  • Find out how the contemporary travel industry works
  • Study a range of roles and positions within the industry
  • Build strong tour management and marketing skills
  • Explore HR and transport management
  • Turn your passion into a career 

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Customer Reviews

Total Reviews: (1)


The courses are very interesting and motivating and an extraordinary choice. The ability to communicate with your tutor is very practical and quick. The course material is very well designed and clear. I strongly advise everyone to register at BOLC.


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Course Cost

£ 315

£ 395

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