The modern hospitality industry is one of unique strength, stability and importance. To begin a career in hotel management is to benefit from an extraordinarily secure, rewarding and genuinely fulfilling professional position for life. Each and every year, hundreds of billions of dollars are added to the global economy by the hotel industry alone. Regardless of economic and political pressures, the simple fact of the matter is that people will always require quality accommodation for a variety of reasons. It is the job of the hotel manager to ensure that all sub-services within the hotel come together to produce a single package of pure excellence. As the skills, knowledge and character traits that make up the outstanding hotel manager are universal, they can be put to use largely anywhere in the world and at any level.
Take the first step towards an incredible new career today with online hospitality course from Brentwood Open Learning College. We are delighted to offer a selection of 100% online hospitality Courses of the highest quality, covering a variety of important topics including Hotel Management. Since the day we went into business, we have been dedicated to providing outstanding quality distance learning opportunities with total value for money guaranteed as standard. Our hospitality courses are available on a global basis and come with all course materials included as standard. And with no deadlines or time restrictions whatsoever, our courses work around you and your lifestyle.
Discover what it takes to become a professional hotel manager by studying the industry’s most important fundamentals and core concepts. Explore each standard hotel department, along with the role the manager plays in bringing together each crucial piece of the puzzle.
Upon completion, you will have the opportunity to apply for an accredited and recognised ABC Awards certificate to enhance your CV and employment prospects.
This hospitality course is divided into three modules:
Module 1 - Introduction to Hospitality Management
The introductory course module starts out by providing candidates with a detailed overview of the recent evolution of the hospitality industry, along with how it stands today. Several common hotel types and different specifications of accommodation are brought into the discussion, along with how efficient organisational structures and systems of management can contribute to the success or otherwise of the business as a whole.
Module 2 - Front Office Operations
Course content in Module 2 centres on the front-of-house team and the primary responsibilities of the reception area and front desk. Candidates explore the roles and duties of those working front-of-house, including the processing of arrivals and departures, making and amending reservations, maintaining high customer service standards at all times and ensuring that all front-of-house duties are flawlessly coordinated with all other departments.
Module 3 - Housekeeping and Food Management
Closing the course, Module 3 shifts focus to the management of hotel F&B and housekeeping departments. Once again, the daily duties and responsibilities of their respective team members are discussed, along with provision of essential housekeeping services, recording and tending to maintenance issues, restaurant menu planning, table plans and seating arrangements, cost control and budgeting, management of customer service standards and more.
Paying in Instalments: £180 (Interest FREE Instalments)
No of Instalments: 10
Each Instalment: £14
Pay in Full: (£40 Discount) £140
At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).
The course itself has been designed by BOLC to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.
What is ABC Awards?
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
This course serves as a gateway to more advanced studies at a higher level, though can also be helpful for those looking to climb the career ladder. Capable candidates may seek positions in reservations, front desk operations, housekeeping, restaurant operations, sales, marketing and more, with salaries usually beginning around the £17,000 mark.
80 Hours Approx.
There are no particular entry requirements
I’ve been working as a front desk team leader for about six months now and I love it. I feel like I actually get to make a real difference to the way the hotel operates now – it’s so much more satisfying than I could have expected.
I moved from a restaurant background into hotels for a new challenge – BOLC helping my start in a supervisor’s position. The course was great and I’m exactly where I wanted to be – not much more I can say really!