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Diploma in Business Administration (Level 4)

Course Overview

Diploma Business Administration Online.

To master the fundamentals of business administration is to give your career prospects a significant boost. However, to study business administration at a high level is to stand every chance of securing the career of your dreams. Taking that crucial step up the ladder from entry-level admin to senior business admin professional requires real commitment to the cause. Businesses spanning public and private sectors alike rely on the skills, talents and experience of high-level administrators, to both facilitate and oversee operations. Administration will always play a critical role at the heart of every business – precisely why the importance and relevance of strong business admin skills are both universal and timeless. 

Here at Brentwood Open Learning College, we’re proud to offer this high-level Diploma in Business Administration. Crafted from the ground up with distance learning in mind, there’s no better way of giving your current career a boost, or branching out into a new field entirely. We work hard to provide market-leading home study courses with no prior or experience required. Study in your own time and at your own pace from anywhere in the world, with all study materials included as standard. Over the course of 13 highly detailed modules of diploma business admin course online, you’ll build a comprehensive understanding of the role of the elite business administrator and how their efforts are of critical importance in a business setting.

Diploma business administration online, begins by outlining the contemporary corporate environment, before moving onto professional admin management, an introduction to human resource management and the role performance management plays in successfully running a business. Additional topics explored include management of business finances and other resources, an overview of corporate marketing, how to write effective business communications, the fundamentals of risk management and so much more. 

Course Syllabus

Diploma Business Administration Online

Business admin course online, consists of the following 13 units:

Unit 1 – The Business Environment

The course begins by providing candidates with an outline of the modern business environment in both macro and micro contexts. Business ownership is explored along with several types of businesses, before moving onto business ethics, external and internal influential factors, social responsibilities from a corporate perspective and more.

Unit 2 – Fundamentals of Administrative Management

The most important fundamentals of administrative management are introduced in Unit 2, in which candidates explore what exactly administrative management is and what professional administrators do. A variety of management characteristics and functions are outlined, while candidates also explore the principles of management and its importance

Unit 3 – HR Management

Course Unit 3 focuses primarily on human resource management – specifically the role the HR manager plays in the wider business. HR ethics are introduced alongside a breakdown of what exactly the HR manager is responsible for, with course content moving on to introduce HR planning, the core objectives of HR management and the benefits of strong HR leadership.

Unit 4 – Performance Management

The fourth course unit explores the way in which performance management is of critical importance to the overall performance of the wider business. Course content focuses heavily on the fundamentals and benefits of quality performance management, while introducing candidates to performance reviews and motivational strategies.

Unit 5 – Managing Resources

Course content then moves onto the management of business resources, along with how proactive resource management can be beneficial in a corporate setting. Candidates are introduced to a number of related concepts, including resource management challenges, the value of an effective strategy for resource management, the consequences of poor resource management and more.

Unit 6 – Effective Marketing

As one of the most important of all business fundamentals, candidates are guided through the basics of marketing in Unit 6. The value and importance of the professional marketing plan represent the core focus topics of the unit, along with an exploration of the ‘Six Ps’ of marketing and an overview of the modern marketing mix.

Unit 7 – Business Communications and Report Writing

Course Unit 7 sets out to help candidates build strong, effective and confident business report writing skills. A variety of key business communications are broken down and explored in-depth, along with the role they play in a business environment. Business reports are investigated in terms of their structure, their importance and the difference between effective and ineffective business communications.

Unit 8 – Time, Stress and Crisis Management

Candidates are then introduced to the concepts of crisis management, time management and stress management – all from the perspective of a working administrator. Stress management techniques are outlined and explored, along with strategies for making better use of available time and how to cope in times of crisis. The corporate crisis management plan is also dissected and discussed.

Unit 9 – Building and Maintaining Effective Customer Relations

Course Unit 9 explores the relationship between the business and the customer – specifically the importance of both building and retaining strong customer ties. Both ‘positive’ and ‘negative’ customer types are introduced along with their respective traits, while candidates also explore relationship management, reputation management and more.

Unit 10 – Team Management

The primary benefits and importance of quality team management form the central theme in Unit 10. Along with an exploration of Bruce Tuckman's Team Development Model, candidates discover the secrets behind building effective teams, the effects of poor team management and the various types of team within a business.

Fee & Payment Options

Paying in Installments: £560 (interest FREE Installments)

Deposit: £104

No of Installments: 12

Each Installment: £38

Pay in Full: (£100 Discount) £460


At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Brentwood Open Learning College has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Brentwood Open Learning College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.



Career Path

You new credentials will position you prominently as a potential candidate for employment and promotion alike. High-level business administration skills can lead on to dozens of rewarding roles, including business manager, admin manager, HR manager, recruitment manager, performance manager, process improvement manager and more – salaries ranging from £20,000 to £70,000+ with experience. 

Who Should Take This Course?
  • Job market newcomers
  • Existing admin workers in pursuit of promotion
  • Business owners and managers
  • Office workers at all levels
  • Anyone interested in a career in HR, marketing or team leadership
  • Candidates looking to improve their CV and career prospects  

Related Links:

Certificate in Business Administration (Level 3)

Certificate in Budget Planning Course (Level 3)

Certificate in Business Process Management (Level 3)

Course Level
Level 4

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
260 Hours Approx.

Entry Requirements
No Entry Requirements

Start Date

  • Study administration management at the highest level
  • Develop professional HR and performance management skills
  • Explore key finance and resource management duties
  • Learn how to better manage personal time, stress and scheduling
  • Build the confidence to take control and become a leader 

Customer Reviews

Total Reviews: (14)


The course was professionally designed, advanced but easy to understand and was very interesting.It is cheap in terms of money and I'm so privileged to learn in one of the UK's prestigious and accredited college!



The text was concise and explicit to understand and very informative to assimilate the language.I am indebted to follow the advanced course to achieve the goal by the prestigious open learning school.I further recommended many friends to enroll with Brentwood college to join in hands with other students.The tutor was excellent and having a fair balance in the correction of assignment.



The study materials.The way of teaching a course.The tutor was good and straight.

#Tamas Szenasi


I liked the constant support from tutors, easy navigation on website, clear assignments and study material, quick response and grading and allowing me to work at my own pace. 10/10



I want to improve my knowledge, and this is my professional too.

#Malani devi


I Like the supporting materials which were helpful for further explanation and deep knowledge, also the feedback from the tutor was very fast.I felt self-confidence as specially when I can see results of each assessment and it's a smart idea to keep the students always energized to do show his best.



The course was well organized and assignments are very informative especially in refreshing previously gained knowledge.

#Peter Paul

I really like the supporting material as it gives a lot of useful material that I will be able to use in my future work. Another good thing was that each UNIT had all important information shorten on few pages and was not too long. All you needed to know was there.



The course flowed in a productive manner, enabling smooth, easy and clear understanding of the topics.



It was an amazing course with a very supportive team. Outstanding study materials.



I have learnt a lot on this course. It has increased my confidence.



Flexibility of the course helped me a lot with my full time job and kids.



Study materials are clear and easy to understand. Although assignment questions are giving some space for extra research. Ready assignments do not take long to be checked and move to the new unit. Marking sheets are very informative.



Study materials are clear and easy to understand. Although assignment questions are giving some space for extra research. Ready assignments do not take long to be checked and move to the new unit. Marking sheets are very informative.


Pay Online

Course Cost

£ 460

£ 560

£ 100