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Certificate in Business Process Management

Course Overview

Business Process Management Certification Online

Business process management is an extremely demanding and dynamic field - process managers contributing significantly to the success or otherwise of any brand or business. The implementation of key processes represents just one step in the process – they must then be monitored, assessed and optimised to ensure all predetermined objectives are met. Businesses are often able to significantly reduce operating costs and improve the efficiency and productivity, if they are able to effectively and consistently manage key processes..

Business Process Management Certification Online, offers a comprehensive introduction to the specifics and principles of this vital aspect of running a business. Course content investigates why business processes are important and the role they play in everything from quality control to financial stability and overall reputation management. Candidates are guided through the role modern technology plays in process management, process improvement, process map construction, improving processes using ‘what-if’ analysis and implementation of Six Sigma.

Successful candidates will have every opportunity to begin or advance an existing business careers with the skills and confidence taken from the course.

Course Syllabus

Process Improvement Certification Online: Key Topics

Business Process Management Online Course ,consists of the following seven units:

Unit 1 – The Fundamentals of Business Process Management

The first unit provides an introduction to the fundamental concepts of business process management, discussing business analysis and the enterprise content management model. Introductory content also incorporates a brief history of business process management.

Unit 2 – The Vision Phase

The second unit focuses on instilling better-understanding of vision in business process management. Candidates investigate the concept of vision, how a vision is created, how to share a vision and the benefits than can be achieved through shared vision.

Unit 3 – The Design Phase

The third unit centres on the design phase, introducing candidates to information gathering and the determining of current and future processes. Effective process map creation using flow charts is also introduced in this unit.

Unit 4 – The Modelling Phase

The fourth unit investigates modelling and introduces candidates to the principles of ‘what-if’ analysis. Content also touches upon the concepts of design testing and its respective steps, breakdown modelling and the advantages of interactive design.

Unit 5 – The Execution Phase

Implementation of processes and their automation form the focus of the fifth unit. Course content explores the pros and cons of automation, the steps involved in automating processes and the implementation of the workflow engine.

Unit 6 – The Monitoring Phase

In this unit, candidates are provided with a broad overview of Business Activity Monitoring (BAM). The concept of the balanced scorecard and how to identify gaps within process mining are also discussed.

Unit 7 – The Optimising Phase

Optimisation of processes is covered in-depth in the seventh and final unit, with candidates being guided through business process improvement and its six steps, lean process improvement and Six Sigma.  

Fee & Payment Options

Paying in Instalments: £395 (Interest FREE Instalments)

Deposit: £95

No of Instalments: 12

Each Instalment: £25

Pay in Full: (£80 Discount) £315


At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Brentwood Open Learning College have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The course itself has been designed by Brentwood Open Learning College to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.

What is ABC Awards

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Career Path

A subject that has much in common with project management, successful candidates will be primed to take on positions of high responsibility and reward. Also referred to as process improvement, typical roles include quality manager, business process associate, process manager, change agent, quality director, process designer and more, with salaries varying from £25,000 to more than £50,000 with experience. 

Who Should Take This Course?
  • Existing workers looking to improve promotion prospects
  • Business owners, managers and entrepreneurs
  • Candidates interested in entering business management
  • Anyone working in a project management capacity
  • Those planning to start their own businesses  

Related Links:

Diploma in Business Administration (Level 4)

Certificate in Business Management (Level 3)

Starting an Online Business Course (Level 3)

Course Level
Level 3

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
200 Hours Approx.

Entry Requirements
No entry requirement.

Start Date

  • Learn how process improvement can transform any business
  • Explore the enterprise content management model
  • Study each key phase in the process improvement cycle
  • Build the confidence to implement positive change in the workplace
  • Improve promotion and career prospects with target knowledge 

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