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Certificate in Human Resource Management (Level 2)

Course Overview

Human Resource Certificate Online

Whether it’s advancing an existing career or setting off in a rewarding new direction, this industry-recognised Human Resource Certificate Online, could be just the springboard your aspirations need. In every line of work, it is the human resources of the business or organisation that determine its success or otherwise. From the smallest restaurant to the largest multinational corporation, professional human resource management has never been more critical.

Those working as human resource managers are tasked with the job of overseeing and controlling everything from initial recruitment to departmental deployment and right through to handling dismissals and disciplinary proceedings. With no prior knowledge required, candidates are introduced to the basics of human resource management and discover a range of essential insights into the responsibilities of the HR manager. Over the course of seven units, content gradually takes candidates through each element of the hiring process, staff training and development, managing performance and dealing with disciplinary issues.

Ultimately, successful candidates are instilled with the knowledge, skills and confidence required to work professionally as human resource managers in an extraordinary variety of settings. Career options for those with the relevant HR qualifications are literally limitless. 

Course Syllabus

Certificate in Human Resources Online: Key Topics

The Human Resource Certificate Online, course consists of the following seven units:

Unit 1 – The Basics of HR Management

The introductory unit focuses on the fundamental basics of human resource management exploring the concepts of forecasting, emotional intelligence and job analysis.  Candidates begin to build an understanding of exactly what it is the HR manager is responsible for.

Unit 2 – Staffing the Organisation

The second unit moves on to begin investigating the recruitment process, introducing methods for finding appropriate candidates, the identification of job competencies and the creation of professional job descriptions and position profiles.  Candidates also explore employee turnover costs.

Unit 3 – Interviewing Techniques

The core focus of the third unit is the all-important job interview from the perspective of the human resource manager.  Candidates investigate various interview techniques, the ‘five criteria’ of interviews, professional interview format and a brief history of the modern interviewing process.

Unit 4 – Training and Development

The fourth unit follows on with an introduction to training and development, incorporating employee orientation, training cycles, working in conjunction with external providers and potential problems/challenges.

Unit 5 – Performance Management

Course content then moves onto the management of employee performance, including the conducting of performance reviews, behaviour evaluation and the creation of a professional performance management checklist.

Unit 6 – Managing Attendance and Rewards

Recognition, rewards and attendance management form the core focus of unit six which introduces candidates to the subjects of benefits, compensation, privacy, diversity attendance management and the true cost of employee absence.

Unit 7 – Managing Disciplinary Issues

In the seventh and final unit, disciplinary issues and the management thereof are examined more closely.  Candidates are introduced to employee contract termination, exit interviews and the importance of the four-step disciplinary system.

Fee & Payment Options

Paying in Instalments: £360 (Interest FREE Instalments)

Deposit: £80

No of Instalments: 10

Each Instalment: £28

Pay in Full: (£60 Discount) £300


At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Brentwood Open Learning College have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The course itself has been designed by Brentwood Open Learning College to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.

What is ABC Awards?

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Career Path

This foundation-level HR management course paves the way for more advanced studies, though it also suitable for existing HR workers with an interest in self-improvement. Careers in HR can be extremely diverse and rewarding, with typical roles including HR clerk, payroll manager, team leader and HR manager. Salaries begin around the £17,000 mark and can extend beyond £40,000 with sufficient experience. 

Who Should Take This Course?
  • Newcomers to HR with an interest in exploring something new
  • Existing HR workers looking to improve promotion prospects
  • Business owners and managers with no formal HR training
  • Team leaders interested in self-improvement and development
  • Anyone interested in enhancing their CV

Related Links:

Diploma in Human Resources Management (Level 4)

Certificate in Human Resources Management (Level 1)

Course Level
Level 2

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
125 Hours Approx.

Entry Requirements
No entry requirement.

Start Date

  • Develop strong team leadership skills
  • Learn how to effectively interview candidates
  • Study training and development strategies and practices
  • Explore employee performance management techniques
  • Build enhanced disciplinary management sills 

Customer Reviews

Total Reviews: (1)


This course gives you enough time to present your answers within a reasonable time frame without any undue pressure. It is definitely within my line of work (i.e. what I do in my workplace) and will, therefore, consider doing the diploma course. The cost of the course also helped me to start this course.


Pay Online

Course Cost

£ 300

£ 360

£ 60