The difference between the manager and the team leader can perhaps be best communicated in a single word – inspiration. Successful team leaders inspire team members to grow, evolve and improve themselves day in and day out, leading by example and nurturing strong team spirit. By contrast, a manager may be seen more as an overall overseer of operations – a provider of instructions and information, as opposed to a role model. Our Team Leader Courses Online, teach you about the stages of team development and helping team to move through these stages.
This Team Leader Training Online, course offers an outstanding introduction to the core qualities and duties of the contemporary team leader. Ideal for those looking to work toward supervisory positions in largely any company or organisation, course content covers the importance of teamwork, the development of a proactive and effective team culture, building trust and respect among those you lead, how communication skills play a pivotal role in effective team leading and ultimately the difference between inspiring a team to aspire for greatness and telling team members what they should be doing.
This Team Leader Training Online, course consists of the following five units:
Unit 1 – Establishing Team Norms
In the first of five intensive course units, candidates explore the definition of a team from a modern corporate perspective, along with the various types of teams across a variety of settings. The importance of establishing beneficial team norms is also outlined, along with several factors impacting and influencing team development and what it means to work as a team for a mutually-desirable outcome.
Unit 2 – Building Team Trust
The establishment and maintenance of team trust within an organisation represents the primary focus of Unit 2. Along with an introduction to the key stages of professional team development, the formation of effective teams and to concept of team building with TORI (Trust, Openness, Realisation, Interdependence) are also explored in-depth.
Unit 3 – Communication Skills
Course content in the third unit centres around communication skills and the role effective communication plays in the development of a strong team culture. Candidates explore a broad definition of communication, along with a series of potential communication barriers/challenges, the importance of effective listening skills and an outline of key probing techniques.
Unit 4 – Motivating Employees
Employee motivation represents the core focus of Unit 4, investigating why it is that motivation is of such critical importance and how to create and generally motivated workplace culture/climate. Motivator identification techniques are also introduced, along with when, where and how specific motivation theories can/should be put into practice.
Unit 5 – Managing Disciplinary Issues
The final unit of the course brings disciplinary issue management into discussion, incorporating an investigation of problem solving processes, how to professionally approach conflict resolution and ultimately how to handle disciplinary matters in the most effective, proactive manner possible.
Paying in Instalments: £360 (Interest FREE Instalments)
Deposit: £80
No of Instalments: 10
Each Instalment: £28
Pay in Full: (£60 Discount) £360
At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).
The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Brentwood Open Learning College have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.
The course itself has been designed by Brentwood Open Learning College to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.
What is ABC Awards?
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
The position of team leader is often seen as the first stepping stone on the way to management. Your new credentials will help you become the very best team leader you can be, whether already working in a supervisory role or looking to climb the career ladder. Qualified team leaders can earn anything from £20,000 to £40,000+ depending on the business area and setting.
Related Links:
Certificate in Team Leading Skills (Level 3)
Course Level
Level 2
Awarding Body
ABC Awards
Study Method
Online Learning
Course Duration
125 Hours Approx.
Entry Requirements
No entry requirement.
Start Date
Ongoing