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Hotel Management Course (Level 1)

Course Overview

Online Hospitality Course

The modern hospitality industry is one of unique strength, stability and importance.  To begin a career in hotel management is to benefit from an extraordinarily secure, rewarding and genuinely fulfilling professional position for life.  Each and every year, hundreds of billions of dollars are added to the global economy by the hotel industry alone.  Regardless of economic and political pressures, the simple fact of the matter is that people will always require quality accommodation for a variety of reasons.  It is the job of the hotel manager to ensure that all sub-services within the hotel come together to produce a single package of pure excellence.  As the skills, knowledge and character traits that make up the outstanding hotel manager are universal, they can be put to use largely anywhere in the world and at any level.

Take the first step towards an incredible new career today with online hospitality course from Brentwood Open Learning College. We are delighted to offer a selection of 100% online hospitality Courses of the highest quality, covering a variety of important topics including Hotel Management. Since the day we went into business, we have been dedicated to providing outstanding quality distance learning opportunities with total value for money guaranteed as standard. Our hospitality courses are available on a global basis and come with all course materials included as standard. And with no deadlines or time restrictions whatsoever, our courses work around you and your lifestyle.

Discover what it takes to become a professional hotel manager by studying the industry’s most important fundamentals and core concepts. Explore each standard hotel department, along with the role the manager plays in bringing together each crucial piece of the puzzle.

Upon completion, you will have the opportunity to apply for an accredited and recognised ABC Awards certificate to enhance your CV and employment prospects.

Course Syllabus

This hospitality course is divided into three modules:

Module 1 - Introduction to Hospitality Management

The introductory course module starts out by providing candidates with a detailed overview of the recent evolution of the hospitality industry, along with how it stands today. Several common hotel types and different specifications of accommodation are brought into the discussion, along with how efficient organisational structures and systems of management can contribute to the success or otherwise of the business as a whole.

Module 2 - Front Office Operations

Course content in Module 2 centres on the front-of-house team and the primary responsibilities of the reception area and front desk. Candidates explore the roles and duties of those working front-of-house, including the processing of arrivals and departures, making and amending reservations, maintaining high customer service standards at all times and ensuring that all front-of-house duties are flawlessly coordinated with all other departments.

Module 3 - Housekeeping and Food Management

Closing the course, Module 3 shifts focus to the management of hotel F&B and housekeeping departments. Once again, the daily duties and responsibilities of their respective team members are discussed, along with provision of essential housekeeping services, recording and tending to maintenance issues, restaurant menu planning, table plans and seating arrangements, cost control and budgeting, management of customer service standards and more.

Fee & Payment Options

Paying in Instalments: £180 (Interest FREE Instalments)

Deposit: £40

No of Instalments: 10

Each Instalment: £14

Pay in Full: (£40 Discount) £140


At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 1 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Career Path

This course serves as a gateway to more advanced studies at a higher level, though can also be helpful for those looking to climb the career ladder. Capable candidates may seek positions in reservations, front desk operations, housekeeping, restaurant operations, sales, marketing and more, with salaries usually beginning around the £17,000 mark. 

Who Should Take This Course?
  • Candidates planning to continue studying at a higher level
  • Existing workers looking to improve skills and knowledge
  • Newcomers considering a career change
  • New business owners and managers
  • Anyone looking to enhance their CV and career prospects

Related Links:

Diploma in Travel and Tourism (Level 4)

Diploma in Human Resources Management (Level 4)

Course Level
Level 1

Awarding Body
ABC Awards

Study Method
Online Learning

Course Duration
80 Hours Approx.

Entry Requirements
There are no particular entry requirements

Start Date

  • Study the basics of hospitality management
  • Explore the duties of the front-office team
  • Pick up essential housekeeping and restaurant basics
  • Find out how customer service underpins the whole package
  • Work toward an incredible career in hospitality 

Customer Reviews

Total Reviews: (1)


I was really been put into a great exposure to this learning, what I have liked the most, was on the front office part of studies, it really gives you significant explanation on how to handle the position, I have never worked in hospitality but after this learning I feel more ready to embrace this field, the housekeeping part was just amazing, I am now equipped with right skill to pursue a new career path.

#Kuti thuala

Pay Online

Course Cost

£ 140

£ 180

£ 40