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Admin, Secretarial & PA - Level 4



Course Overview

Secretary Course Online

Sign up for this exclusive Secretary Course Online and explore a world of incredible career opportunities!  Brentwood Open Learning College is proud to offer an exclusive catalogue of PA and Secretary Courses Online, open for enrolment throughout the year.  Whether new to secretarial work or looking to take your admin career to the next level, an endorsed Level 4 PA and Secretarial Diploma could be your ticket to the big time!  This advanced diploma covers professional telephone skills, shipping and mail services, internal and external communications, travel arrangements, managing meetings, time management, business letters, record keeping and so much more besides.  Study from home at a time and pace to suit your lifestyle, with no deadlines or time restrictions.  Enrol with Brentwood Open Learning College today in just a few clicks, or contact our student support team anytime you have any questions.

Why Study Personal Assistant and Secretarial Skills?

The appeal of a career as a professional PA or a successful secretary lies in three things.  First of all, the demand for skilled secretarial services is at an all-time high.  Capable and qualified candidates stand to gain lifelong access to an extraordinary job market worldwide.  Secondly, established PAs and secretaries enjoy the freedom to build dynamic and rewarding careers on their own terms.  Work with an established organisation, offer your services on a freelance basis, start your own PA/secretarial agency from scratch – limitless options to explore.  If all it wasn’t enough, high-flying PAs and secretaries can also be surprisingly high earners.  All with the added bonus of a career that’s comprehensively energising, engaging and inspiring.  If you think you’ve got what it takes to succeed in the field, this endorsed Level 4 PA and Secretarial Diploma could be right up your street.

Course Syllabus

At Brentwood Open Learning College, enrolment is open throughout the year and there are no entry-requirements to fulfil for any of our courses.  This Level 4 PA and Secretarial Diploma takes place over nine modules, during which you’ll be provided with expert tutor support on demand:

Module 1 - The Job Functions of a PA / Secretary

The course begins by outlining the daily duties of the secretary or PA, in which candidates begin building a picture of the profession.  The personal qualities and character traits needed to succeed in the field are also discussed, along with the functions and objectives of secretaries in an organisational setting and the differences between a PA and a secretary.

Module 2 - Telephone Skills

The importance of refined telephone skills is discussed in the second module, in which candidates consider the internal and external communications handled by PAs and secretaries.  Additional tips and guidelines for dealing with unexpected call volumes are provided, along with how to take accurate messages, the art of effectively screening calls, caller redirection and dealing with difficult people by phone.

Module 3 - Mail Services and Shipping

A detailed introduction to business mail and shipping services follows in module three, focusing on the different types of consignments and how to choose an appropriate shipping service.  Candidates also consider the unique requirements of non-standard consignments and packages of high-value, along with tips for ensuring consignments reach their destination on time.

Module 4 - Travel Arrangements

Candidates are then guided through the process of making travel arrangements on behalf of others, while considering a series of associated challenges.  The potential benefits and drawbacks of involving travel agents are also discussed, along with the advantages of making reservations online, selecting appropriate transportation methods and preparing in advance for unexpected eventualities.

Module 5 - Organising Meetings

An introduction to some of the more typical types of business meetings follows in module five, outlining the duties and responsibilities of PAs and secretaries accordingly.  Examples of which include selecting appropriate venues, issuing invitations, communicating important information in advance, notifying delegates of changes in scheduled activities and more.

Module 6 - Time Management

The importance of advanced personal time management skills as a PA is discussed in module six.  Candidates learn how to make better use of their time, handle complex and challenging workloads through strategic prioritisation, avoid procrastination and create helpful ‘action plans’ to ensure their efficient and consistent performance at all times.

Module 7 - Keeping Accurate Records

Module seven examines the various records, journals and documents created and overseen by the PA or secretary.  The potential benefits and drawbacks of digital documents vs hard copies are discussed, along with how and when important records should be backed up, the objectives of accurate record keeping and an overview of the Dewey decimal classification system.

Module 8 - Writing Business Letters

Learners are then guided through the process of creating some of the most important business letters in a typical office environment.  Several different types of business letters are dissected and discussed, along with how professional letters differ from personal letters, the importance of an appropriate ‘sign off’ and how to write letters on behalf of someone else.

Module 9 - Other Written Communications

In the ninth and final module, the functions and characteristics of letter reports and internal memorandums are discussed at length.  Candidates also learn how to incorporate bibliographies into important business communications, while considering the major differences between external and internal communications.

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Fee & Payment Options

Paying in Installments: £560 (interest FREE Installments)

Deposit: £104

No of Installments: 12

Each Installment: £38

Pay in Full: (£100 Discount) £460

Accreditation

At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. 

Career Path

If you consider yourself to be a confident, independent and outgoing person with a keen eye for detail, you could have all the makings of a high-flying PA. Secretarial skills can be developed over time, but careers at the very top of the field call for more than hard skills and knowledge alone. To make it as a professional PA, you need to be a born multitasker with meticulous time management and the ability to take even the biggest challenges in your stride. In return, you’ll be rewarded with limitless career opportunities to explore on a global basis, with salaries of anything from £20,000 to £50,000 or more. 

Who Should Take This Course?

Brentwood Open Leaning College is committed to affordable and enjoyable distance learning for forward-thinking candidates. We strongly recommend this Level 4 PA and Secretarial Diploma for the following applicants:

  • Newcomers to PA and secretarial work
  • Admin personnel pursuing promotion
  • Confident, outgoing and ambitious individuals
  • Business owners and prospective entrepreneurs
  • Anyone who works in business administration
  • Jobseekers looking to boost their long-term outlook

Complete with a full range of learning resources and expert tutor support available on demand, our online courses represent unbeatable value for money. Start your Level 4 PA and Secretarial Diploma today, or contact BOLC if you have any questions.

Course Level
Level 4

Endorsed By
Endorsed By ABC Awards and Certa Awards

Study Method
Online Learning

Course Duration
260 Hours Approx.

Entry Requirements
No Entry Requirements

Start Date
Ongoing



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Total Reviews: (0)


Pay Online


Course Cost

£ 460

WAS
£ 560

SAVE
£ 100



Admin, Secretarial & PA - Level 4



Course Cost

£ 460

WAS
£ 560

SAVE
£ 100



Course Level
Level 4

Endorsed By
Endorsed By ABC Awards and Certa Awards

Study Method
Online Learning

Course Duration
260 Hours Approx.

Entry Requirements
No Entry Requirements

Start Date
Ongoing





Course Overview

Secretary Course Online

Sign up for this exclusive Secretary Course Online and explore a world of incredible career opportunities!  Brentwood Open Learning College is proud to offer an exclusive catalogue of PA and Secretary Courses Online, open for enrolment throughout the year.  Whether new to secretarial work or looking to take your admin career to the next level, an endorsed Level 4 PA and Secretarial Diploma could be your ticket to the big time!  This advanced diploma covers professional telephone skills, shipping and mail services, internal and external communications, travel arrangements, managing meetings, time management, business letters, record keeping and so much more besides.  Study from home at a time and pace to suit your lifestyle, with no deadlines or time restrictions.  Enrol with Brentwood Open Learning College today in just a few clicks, or contact our student support team anytime you have any questions.

Why Study Personal Assistant and Secretarial Skills?

The appeal of a career as a professional PA or a successful secretary lies in three things.  First of all, the demand for skilled secretarial services is at an all-time high.  Capable and qualified candidates stand to gain lifelong access to an extraordinary job market worldwide.  Secondly, established PAs and secretaries enjoy the freedom to build dynamic and rewarding careers on their own terms.  Work with an established organisation, offer your services on a freelance basis, start your own PA/secretarial agency from scratch – limitless options to explore.  If all it wasn’t enough, high-flying PAs and secretaries can also be surprisingly high earners.  All with the added bonus of a career that’s comprehensively energising, engaging and inspiring.  If you think you’ve got what it takes to succeed in the field, this endorsed Level 4 PA and Secretarial Diploma could be right up your street.

Course Syllabus

At Brentwood Open Learning College, enrolment is open throughout the year and there are no entry-requirements to fulfil for any of our courses.  This Level 4 PA and Secretarial Diploma takes place over nine modules, during which you’ll be provided with expert tutor support on demand:

Module 1 - The Job Functions of a PA / Secretary

The course begins by outlining the daily duties of the secretary or PA, in which candidates begin building a picture of the profession.  The personal qualities and character traits needed to succeed in the field are also discussed, along with the functions and objectives of secretaries in an organisational setting and the differences between a PA and a secretary.

Module 2 - Telephone Skills

The importance of refined telephone skills is discussed in the second module, in which candidates consider the internal and external communications handled by PAs and secretaries.  Additional tips and guidelines for dealing with unexpected call volumes are provided, along with how to take accurate messages, the art of effectively screening calls, caller redirection and dealing with difficult people by phone.

Module 3 - Mail Services and Shipping

A detailed introduction to business mail and shipping services follows in module three, focusing on the different types of consignments and how to choose an appropriate shipping service.  Candidates also consider the unique requirements of non-standard consignments and packages of high-value, along with tips for ensuring consignments reach their destination on time.

Module 4 - Travel Arrangements

Candidates are then guided through the process of making travel arrangements on behalf of others, while considering a series of associated challenges.  The potential benefits and drawbacks of involving travel agents are also discussed, along with the advantages of making reservations online, selecting appropriate transportation methods and preparing in advance for unexpected eventualities.

Module 5 - Organising Meetings

An introduction to some of the more typical types of business meetings follows in module five, outlining the duties and responsibilities of PAs and secretaries accordingly.  Examples of which include selecting appropriate venues, issuing invitations, communicating important information in advance, notifying delegates of changes in scheduled activities and more.

Module 6 - Time Management

The importance of advanced personal time management skills as a PA is discussed in module six.  Candidates learn how to make better use of their time, handle complex and challenging workloads through strategic prioritisation, avoid procrastination and create helpful ‘action plans’ to ensure their efficient and consistent performance at all times.

Module 7 - Keeping Accurate Records

Module seven examines the various records, journals and documents created and overseen by the PA or secretary.  The potential benefits and drawbacks of digital documents vs hard copies are discussed, along with how and when important records should be backed up, the objectives of accurate record keeping and an overview of the Dewey decimal classification system.

Module 8 - Writing Business Letters

Learners are then guided through the process of creating some of the most important business letters in a typical office environment.  Several different types of business letters are dissected and discussed, along with how professional letters differ from personal letters, the importance of an appropriate ‘sign off’ and how to write letters on behalf of someone else.

Module 9 - Other Written Communications

In the ninth and final module, the functions and characteristics of letter reports and internal memorandums are discussed at length.  Candidates also learn how to incorporate bibliographies into important business communications, while considering the major differences between external and internal communications.

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Fee & Payment Options

Paying in Installments: £560 (interest FREE Installments)

Deposit: £104

No of Installments: 12

Each Installment: £38

Pay in Full: (£100 Discount) £460

Accreditation

At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. 

Career Path

If you consider yourself to be a confident, independent and outgoing person with a keen eye for detail, you could have all the makings of a high-flying PA. Secretarial skills can be developed over time, but careers at the very top of the field call for more than hard skills and knowledge alone. To make it as a professional PA, you need to be a born multitasker with meticulous time management and the ability to take even the biggest challenges in your stride. In return, you’ll be rewarded with limitless career opportunities to explore on a global basis, with salaries of anything from £20,000 to £50,000 or more. 

Who Should Take This Course?

Brentwood Open Leaning College is committed to affordable and enjoyable distance learning for forward-thinking candidates. We strongly recommend this Level 4 PA and Secretarial Diploma for the following applicants:

  • Newcomers to PA and secretarial work
  • Admin personnel pursuing promotion
  • Confident, outgoing and ambitious individuals
  • Business owners and prospective entrepreneurs
  • Anyone who works in business administration
  • Jobseekers looking to boost their long-term outlook

Complete with a full range of learning resources and expert tutor support available on demand, our online courses represent unbeatable value for money. Start your Level 4 PA and Secretarial Diploma today, or contact BOLC if you have any questions.

Customer Reviews


Total Reviews: (0)