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Office Management QLS Level 4



Course Overview

Office Management Course

Take your first big step up the leadership ladder and discover a world of career opportunities in office management and administration!  Find your perfect office management course with Brentwood Open Learning College, the web’s leading distance learning specialists.  This advanced Level 4 Office Management Diploma is ideal for anyone looking to secure a leadership-level role in any office environment.  Study the art of effective office management at an advanced level, covering key knowledge areas such as customer relationship development, workforce performance management and the importance of strategic risk management.  Enjoy the freedom to study in your own time and at a pace that suits your lifestyle, for the chance to boost your CV with an endorsed Level 4 Office Management Diploma.  Sign up for this exclusive office management course online, or contact our student support team anytime to learn more.

Why Study Office Management?

The transition from team member to office manager is perhaps the biggest and most important in any career journey.  To become a qualified and capable leadership figure is to open the door to a world of remarkable job opportunities. Office management skills are of universal value and relevance across the vast majority of industries and sectors worldwide. By building the skills, knowledge and confidence needed to thrive in the field, you’ll naturally broaden your career prospects like never before.  Specialise in one specific aspect of office management, or pursue a high-profile position at the top of the hierarchy.  Whether the dream is to climb the ladder with an established employer or go into business solo and become your own boss, you’ll be a step closer to making it happen with a Level 4 Office Management Diploma on your CV!

Course Syllabus

Each of our exclusive office management courses online comes complete with all learning resources and study aids included in the initial fee.  Your assigned tutor will provide all the support you need to successfully complete your course, which take place over a series of eight in-depth modules as outlined below:

Module 1. Understanding Administrative Systems

The fundamentals of office admin are detailed and discussed in the first module, in which candidates consider a series of everyday admin duties and the use of administrative systems in the modern business environment.  The risks associated with poor admin practices are also discussed, alongside the primary responsibilities of office managers and supervisory personnel.

Module 2. Professional Documents    

Module two details the preparation of a variety of important business documents, while discussing their functions and characteristics respectively.  Candidates learn how to effectively proofread and assess both the quality and appropriateness of various business communications, along with the differences between external and internal communications in an office setting.

Module 3. Performance Management

The primary principles of effective performance management are discussed in the third module, in which candidates are presented with helpful tips and guidelines for effectively motivating and inspiring a workforce.  The characteristics of the high-performing team are also discussed, along with why some teams perform at a lower level than others and the importance of actively combating demotivation.

Module 4. Meeting Management

An introduction to the organisation and management of meetings follows in the fourth module, which also details various different types of meetings and their purposes.  Criteria to consider when selecting an appropriate venue are discussed, along with choosing the right time and date for the event, the importance of communicating effectively with invitees and contingency planning in the field of meeting management.

Module 5. Team Management

The cornerstones of quality team management are examined in the fifth module, in which the principles and potential disadvantages of team-based work are discussed.  Candidates consider common issues that can occur in team based environments, the importance of maintaining motivation and the role of the manager in ensuring every member of the team reaches their full potential.

Module 6. Change Management

Module six takes a look at the concept of change from a contemporary business perspective, discussing both the inevitability of change and the importance of approaching change in a positive and proactive manner.  An overview of each primary stage of the change cycle is also presented, along with how failing to manage change proactively can create various problems for the business.

Module 7. Customer Relations

The relationship between customer satisfaction and overall business performance is examined in the seventh module, which details the role of the office manager in customer relationship development.  The importance of proactively converting dissatisfied customers into satisfied customers is discussed, along with customer relations management as a key contributor to positive PR and how to differentiate between ‘positive’ and ‘negative’ customers.

Module 8. Risk Management

In the final module, candidates are presented with a crash-course introduction to the fundamentals of risk management.  All stages of the risk management process are presented and discussed, including initial risk identification, classification of risks, risk analysis and subsequent risk mitigation techniques, along with the ‘Four Ts’ of risk management (Tolerate, Transfer, Treat, Terminate).

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Fee & Payment Options

Paying in Installments: £560 (interest FREE Installments)

Deposit: £104

No of Installments: 12

Each Installment: £38

Pay in Full: (£100 Discount) £460

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Career Path

An endorsed Level 4 Office Management Diploma could open the door to any number of remarkable career opportunities. If the dream is to secure a high-profile position with an established employer, this advanced diploma could make all the difference. If you’ve set your sights on business ownership and becoming your own boss, you’ll find the teachings of this course invaluable. With no prior knowledge or experience necessary, this exclusive course could pave the way for the leadership role you know you’re capable of. Typical salaries in entry-level office management start from around £20,000 to £25,000. 

Who Should Take This Course?

Brentwood Open Learning College offers an extensive range of endorsed online courses to suit all skill and experience levels. This fully-endorsed Level 4 Office Management Diploma may prove of particular interest to the following applicants:

  • Admin workers pursuing leadership-level promotions
  • Confident candidates with natural leadership qualities
  • Managers and team leaders working on their CPD
  • Anyone interested in a senior office management position
  • Business owners and prospective entrepreneurs
  • Jobseekers looking to boost their employment prospects

Enrolment is open 365 days a year, making now the perfect time to sign up!  Check out our complete range of office management courses online, or contact the team at Brentwood Open Learning College anytime to learn more.

Course at QLS
Level 4

Endorsement
Endorsed by Quality Licence Scheme

Study Method
Online Learning

Course Duration
400 Hours

Entry Requirements
No Entry Requirements

Start Date
Ongoing



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Office Management QLS Level 4



Save 80%

WAS
£ 560

NOW
£ 112



Course at QLS
Level 4

Endorsed By
Endorsed by Quality Licence Scheme

Study Method
Online Learning

Course Duration
400 Hours

Entry Requirements
No Entry Requirements

Start Date
Ongoing





Course Overview

Office Management Course

Take your first big step up the leadership ladder and discover a world of career opportunities in office management and administration!  Find your perfect office management course with Brentwood Open Learning College, the web’s leading distance learning specialists.  This advanced Level 4 Office Management Diploma is ideal for anyone looking to secure a leadership-level role in any office environment.  Study the art of effective office management at an advanced level, covering key knowledge areas such as customer relationship development, workforce performance management and the importance of strategic risk management.  Enjoy the freedom to study in your own time and at a pace that suits your lifestyle, for the chance to boost your CV with an endorsed Level 4 Office Management Diploma.  Sign up for this exclusive office management course online, or contact our student support team anytime to learn more.

Why Study Office Management?

The transition from team member to office manager is perhaps the biggest and most important in any career journey.  To become a qualified and capable leadership figure is to open the door to a world of remarkable job opportunities. Office management skills are of universal value and relevance across the vast majority of industries and sectors worldwide. By building the skills, knowledge and confidence needed to thrive in the field, you’ll naturally broaden your career prospects like never before.  Specialise in one specific aspect of office management, or pursue a high-profile position at the top of the hierarchy.  Whether the dream is to climb the ladder with an established employer or go into business solo and become your own boss, you’ll be a step closer to making it happen with a Level 4 Office Management Diploma on your CV!

Course Syllabus

Each of our exclusive office management courses online comes complete with all learning resources and study aids included in the initial fee.  Your assigned tutor will provide all the support you need to successfully complete your course, which take place over a series of eight in-depth modules as outlined below:

Module 1. Understanding Administrative Systems

The fundamentals of office admin are detailed and discussed in the first module, in which candidates consider a series of everyday admin duties and the use of administrative systems in the modern business environment.  The risks associated with poor admin practices are also discussed, alongside the primary responsibilities of office managers and supervisory personnel.

Module 2. Professional Documents    

Module two details the preparation of a variety of important business documents, while discussing their functions and characteristics respectively.  Candidates learn how to effectively proofread and assess both the quality and appropriateness of various business communications, along with the differences between external and internal communications in an office setting.

Module 3. Performance Management

The primary principles of effective performance management are discussed in the third module, in which candidates are presented with helpful tips and guidelines for effectively motivating and inspiring a workforce.  The characteristics of the high-performing team are also discussed, along with why some teams perform at a lower level than others and the importance of actively combating demotivation.

Module 4. Meeting Management

An introduction to the organisation and management of meetings follows in the fourth module, which also details various different types of meetings and their purposes.  Criteria to consider when selecting an appropriate venue are discussed, along with choosing the right time and date for the event, the importance of communicating effectively with invitees and contingency planning in the field of meeting management.

Module 5. Team Management

The cornerstones of quality team management are examined in the fifth module, in which the principles and potential disadvantages of team-based work are discussed.  Candidates consider common issues that can occur in team based environments, the importance of maintaining motivation and the role of the manager in ensuring every member of the team reaches their full potential.

Module 6. Change Management

Module six takes a look at the concept of change from a contemporary business perspective, discussing both the inevitability of change and the importance of approaching change in a positive and proactive manner.  An overview of each primary stage of the change cycle is also presented, along with how failing to manage change proactively can create various problems for the business.

Module 7. Customer Relations

The relationship between customer satisfaction and overall business performance is examined in the seventh module, which details the role of the office manager in customer relationship development.  The importance of proactively converting dissatisfied customers into satisfied customers is discussed, along with customer relations management as a key contributor to positive PR and how to differentiate between ‘positive’ and ‘negative’ customers.

Module 8. Risk Management

In the final module, candidates are presented with a crash-course introduction to the fundamentals of risk management.  All stages of the risk management process are presented and discussed, including initial risk identification, classification of risks, risk analysis and subsequent risk mitigation techniques, along with the ‘Four Ts’ of risk management (Tolerate, Transfer, Treat, Terminate).

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Fee & Payment Options

Paying in Installments: £560 (interest FREE Installments)

Deposit: £104

No of Installments: 12

Each Installment: £38

Pay in Full: (£100 Discount) £460

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Career Path

An endorsed Level 4 Office Management Diploma could open the door to any number of remarkable career opportunities. If the dream is to secure a high-profile position with an established employer, this advanced diploma could make all the difference. If you’ve set your sights on business ownership and becoming your own boss, you’ll find the teachings of this course invaluable. With no prior knowledge or experience necessary, this exclusive course could pave the way for the leadership role you know you’re capable of. Typical salaries in entry-level office management start from around £20,000 to £25,000. 

Who Should Take This Course?

Brentwood Open Learning College offers an extensive range of endorsed online courses to suit all skill and experience levels. This fully-endorsed Level 4 Office Management Diploma may prove of particular interest to the following applicants:

  • Admin workers pursuing leadership-level promotions
  • Confident candidates with natural leadership qualities
  • Managers and team leaders working on their CPD
  • Anyone interested in a senior office management position
  • Business owners and prospective entrepreneurs
  • Jobseekers looking to boost their employment prospects

Enrolment is open 365 days a year, making now the perfect time to sign up!  Check out our complete range of office management courses online, or contact the team at Brentwood Open Learning College anytime to learn more.

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