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Admin, Secretarial & PA - Level 2



Course Overview

Personal Assistant Course

Find your perfect personal assistant course with Brentwood Open Learning College, for the chance to pursue a rewarding career as a PA or Secretary.  Our endorsed personal assistant coursesare designed exclusively for home study, with no deadlines imposed and no time restrictions to worry about.  Ideal for newcomers and existing admin personnel alike, this Level 2 PA and Secretarial Certificate offers a detailed introduction to the field of PA and secretarial services.  Learn how secretaries and personal assistants perform an extensive range of duties for major employers, entrepreneurs and even A-list celebrities.  Course content covers telephone communications, shipping and mail services, making travel arrangements and the general day-to-day job functions of the professional PA.  Enhance your CV with an endorsed Level 2 PA and Secretarial Certificate and pave the way for a rewarding career for life!

Why Study Personal Assistant and Secretarial Skills?

Personal assistant and secretarial skills are of universal value and relevance worldwide.  PAs and secretaries are the ultimate multitaskers, taking care of dozens of interconnected duties on behalf of their employers.  While some PAs work for established businesses and public sector organisations, others may support just a single entrepreneur exclusively.  It’s also not uncommon for PAs and secretaries to be hired by politicians, celebrities and high-profile individuals in general.  To build a successful career as a PA is to gain access to one of the most desirable and dynamic job markets worldwide.  One that paves the way for life-long job security and limitless earnings potential.  Whether the dream is to climb the corporate ladder with an established employer or go into business on a contractual basis, this Level 2 PA and Secretarial Certificate could be right up your street!

Course Syllabus

Sign up with Brentwood Open Learning College and enjoy 24/7 access to our exclusive digital learning platform. This Level 2 PA and Secretarial Certificate includes all course materials and study aids in the initial fee for unbeatable value for money, along with expert tutor support on demand. PA and secretarial topics covered include the following:

Module 1 - The Job Functions of a PA / Secretary

The first module explores the everyday life of the professional PA or secretary, along with typical duties and responsibilities performed.  Candidates consider the hard skills and personal qualities needed to become a successful PA, potential career opportunities in advanced administrative services and the objectives of PA/secretary services in a business context.

Module 2 - Telephone Skills

Module two brings telephone communications into discussion, focusing on the importance of a good telephone manner and confident call handling.  Helpful guidelines are presented for dealing with difficult calls, alongside tips for taking messages, how to screen calls on behalf of others and what to do when call volumes become excessive or unmanageable.

Module 3 - Mail Services and Shipping

An introduction to the fundamentals of shipping and mail services follows in module three, in which candidates learn how to choose the right carriers for the right consignments.  Several factors that can affect shipping times are discussed, along with how to deal with complex consignments, selecting an appropriate transportation method and insuring valuable consignments against loss or damage.

Module 4 - Travel Arrangements

In the fourth and final module, candidates consider the unique challenges associated with making travel arrangements on behalf of other people.  Course content discusses selection of transportation methods, booking hotel rooms and making special requests, the benefits of making travel arrangements online and the potential pros and cons of involving travel agents.

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Fee & Payment Options

Paying in Instalments: £360 (Interest FREE Instalments)

Deposit: £80

No of Instalments: 10

Each Instalment: £28

Pay in Full: (£60 Discount) £300

Accreditation

At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. 

Career Path

Successful secretaries and personal assistants have the whole world at their fingertips.  Across all industries and sectors on a global basis, the skills and talents of superior PAs are in consistently high demand.  If you consider yourself to be a natural multitasker with an outgoing personality and an abundance of confidence, you could be looking at your dream career.  Competition is fierce, but those who make it enjoy enviable lifestyles and attractive salaries.  Depending on location and experience, professional PAs can and anything from £25,000 to more than £50,000.

Who Should Take This Course?

Careers in PA and secretarial services are as much about personality, confidence and character as hard skills and knowledge. We therefore strongly recommend this Level 2 PA and Secretarial Certificate for the following applicants:

  • Confident candidates with outgoing personalities
  • Admin personnel pursuing promotion
  • Natural multitaskers with drive and ambition
  • Anyone looking to set up solo as a pro PA
  • Newcomers exploring PA services for the first time
  • Jobseekers working on their CVs and employability

From start to finish, Brentwood Open Learning College will provide you with all the support and resources you need to successfully complete your studies.  Submit your application online, or contact our student support team anytime for more information.

Course Level
Level 2

Endorsed By
Endorsed By ABC Awards and Certa Awards

Study Method
Online Learning

Course Duration
125 Hours Approx.

Entry Requirements
No Entry Requirements

Start Date
Ongoing



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Pay Online


Course Cost

£ 300

WAS
£ 360

SAVE
£ 60



Admin, Secretarial & PA - Level 2



Course Cost

£ 300

WAS
£ 360

SAVE
£ 60



Course Level
Level 2

Endorsed By
Endorsed By ABC Awards and Certa Awards

Study Method
Online Learning

Course Duration
125 Hours Approx.

Entry Requirements
No Entry Requirements

Start Date
Ongoing





Course Overview

Personal Assistant Course

Find your perfect personal assistant course with Brentwood Open Learning College, for the chance to pursue a rewarding career as a PA or Secretary.  Our endorsed personal assistant coursesare designed exclusively for home study, with no deadlines imposed and no time restrictions to worry about.  Ideal for newcomers and existing admin personnel alike, this Level 2 PA and Secretarial Certificate offers a detailed introduction to the field of PA and secretarial services.  Learn how secretaries and personal assistants perform an extensive range of duties for major employers, entrepreneurs and even A-list celebrities.  Course content covers telephone communications, shipping and mail services, making travel arrangements and the general day-to-day job functions of the professional PA.  Enhance your CV with an endorsed Level 2 PA and Secretarial Certificate and pave the way for a rewarding career for life!

Why Study Personal Assistant and Secretarial Skills?

Personal assistant and secretarial skills are of universal value and relevance worldwide.  PAs and secretaries are the ultimate multitaskers, taking care of dozens of interconnected duties on behalf of their employers.  While some PAs work for established businesses and public sector organisations, others may support just a single entrepreneur exclusively.  It’s also not uncommon for PAs and secretaries to be hired by politicians, celebrities and high-profile individuals in general.  To build a successful career as a PA is to gain access to one of the most desirable and dynamic job markets worldwide.  One that paves the way for life-long job security and limitless earnings potential.  Whether the dream is to climb the corporate ladder with an established employer or go into business on a contractual basis, this Level 2 PA and Secretarial Certificate could be right up your street!

Course Syllabus

Sign up with Brentwood Open Learning College and enjoy 24/7 access to our exclusive digital learning platform. This Level 2 PA and Secretarial Certificate includes all course materials and study aids in the initial fee for unbeatable value for money, along with expert tutor support on demand. PA and secretarial topics covered include the following:

Module 1 - The Job Functions of a PA / Secretary

The first module explores the everyday life of the professional PA or secretary, along with typical duties and responsibilities performed.  Candidates consider the hard skills and personal qualities needed to become a successful PA, potential career opportunities in advanced administrative services and the objectives of PA/secretary services in a business context.

Module 2 - Telephone Skills

Module two brings telephone communications into discussion, focusing on the importance of a good telephone manner and confident call handling.  Helpful guidelines are presented for dealing with difficult calls, alongside tips for taking messages, how to screen calls on behalf of others and what to do when call volumes become excessive or unmanageable.

Module 3 - Mail Services and Shipping

An introduction to the fundamentals of shipping and mail services follows in module three, in which candidates learn how to choose the right carriers for the right consignments.  Several factors that can affect shipping times are discussed, along with how to deal with complex consignments, selecting an appropriate transportation method and insuring valuable consignments against loss or damage.

Module 4 - Travel Arrangements

In the fourth and final module, candidates consider the unique challenges associated with making travel arrangements on behalf of other people.  Course content discusses selection of transportation methods, booking hotel rooms and making special requests, the benefits of making travel arrangements online and the potential pros and cons of involving travel agents.

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Fee & Payment Options

Paying in Instalments: £360 (Interest FREE Instalments)

Deposit: £80

No of Instalments: 10

Each Instalment: £28

Pay in Full: (£60 Discount) £300

Accreditation

At the end of this course successful learners will receive a Certificate of Achievementfrom ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Brentwood open learning college has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Brentwood open learning college to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. 

Career Path

Successful secretaries and personal assistants have the whole world at their fingertips.  Across all industries and sectors on a global basis, the skills and talents of superior PAs are in consistently high demand.  If you consider yourself to be a natural multitasker with an outgoing personality and an abundance of confidence, you could be looking at your dream career.  Competition is fierce, but those who make it enjoy enviable lifestyles and attractive salaries.  Depending on location and experience, professional PAs can and anything from £25,000 to more than £50,000.

Who Should Take This Course?

Careers in PA and secretarial services are as much about personality, confidence and character as hard skills and knowledge. We therefore strongly recommend this Level 2 PA and Secretarial Certificate for the following applicants:

  • Confident candidates with outgoing personalities
  • Admin personnel pursuing promotion
  • Natural multitaskers with drive and ambition
  • Anyone looking to set up solo as a pro PA
  • Newcomers exploring PA services for the first time
  • Jobseekers working on their CVs and employability

From start to finish, Brentwood Open Learning College will provide you with all the support and resources you need to successfully complete your studies.  Submit your application online, or contact our student support team anytime for more information.

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