Office Manager Training Course

Kick your success story into overdrive starting right now, with this exclusive office manager training course from Brentwood Open Learning College!  Study from any location worldwide at a pace that suits your schedule, for the chance to boost your CV with an endorsed Level 5 Office Management Diploma.  Our flexible approach to office manager training online is suitable for even the busiest lifestyles, with no time restrictions or deadlines imposed.  Study the art of effective office management at an advanced level, covering key knowledge areas such as time management, resource management, team management, HR management, performance management and more.  Learn how to pen professional documents and take charge of everyday administrative tasks, as you work your way towards an endorsed Level 5 Office Management Diploma.  Check out our complete range of office manager training courses online, or contact our admissions team anytime for more information.

Why Study Office Management?

All businesses - irrespective of size and purpose - share the need for effective and efficient office management.  From the most basic administrative tasks to workforce performance management and customer relations development, office managers oversee an extensive range of responsibilities.  To become a qualified and capable office manager is to present yourself as a standout candidate in an increasingly competitive job market.  The skills and talents of elite office managers are of enormous value across almost all industries and sectors.  Whether new to office management or looking to take your existing career a step further, studying for an advanced Level 5 Office Management Diploma could make all the difference.  Enrol online and discover a world of incredible career opportunities in the field of office management.

Brentwood Open Learning College is committed to the provision of flexible, affordable and enjoyable online courses for ambitious candidates worldwide. This fully-endorsed Level 5 Office Management Diploma takes a detailed look at the duties and responsibilities of the office manager, distributed over a series of 11 modules as outlined below:

Module 1. Understanding Administrative Systems

The first module provides a broad overview of various administrative functions and systems within the modern office, along with the objectives of key office admin tasks.  The development and implementation of a workable office admin strategy is discussed, along with guidelines for assessing the effectiveness of current admin procedures and common challenges to effective admin.

Module 2. Professional Documents    

Candidates are then presented with several important types of office documents, which are subsequently dissected and analysed in terms of their functions, properties and objectives.  The importance of assessing document accuracy is discussed, along with guidelines for improved proofreading, the basics of good sentence structure and the hallmarks of a professional business document.

Module 3. Performance Management

An introduction to performance management in a typical office environment follows in module three.  Candidates study the collection, preparation and provision of constructive feedback, the importance of communication in performance management and how to proactively avoid demotivation to maintain optimum workforce performance.

Module 4. Meeting Management

The fundamentals of organising and managing successful meetings are discussed in the fourth module, which guides candidates through the process of selecting an appropriate venue, issuing invitations and preparing all necessary materials/resources.  Contingency planning in meeting management is also discussed, alongside the various different types of meetings and their purposes.

Module 5. Resource Management

Module five focuses on the importance of effective and efficient resource management in an office environment, examining the link between strategic resource allocation and wider business performance.  Several different classifications of resources are introduced and examined, along with the benefits of ‘doing more with less’ and how to effectively analyse existing resource allocation/management practices.

Module 6. Team Management

The qualities and characteristics of effective leadership figures are discussed in module six, in which candidates consider the importance of inspiration and motivation in team management.  Course content also examines some of the pros and cons of team-based work, along with the biggest challenges to successful team management in an office setting.

Module 7. Human Resource Management

A detailed overview of the recruitment and onboarding process follows in module seven, along with the responsibilities of the office manager in the selection, deployment and supervision of team members.  The art of effective delegation is also discussed, along with typical issues to overcome in the field of HR and the consequences of substandard HR management.

Module 8. Change Management

Module eight brings change management into discussion, in which candidates consider the benefits of taking a proactive and positive approach to change in a business setting.  Each component stage of the change cycle is discussed in depth, along with the inevitability of change in an organisational setting and the risks associated with poor change management.

Module 9. Time Management

Candidates are then presented with a series of helpful tips and guidelines for improving their time management skills, both in the office and in their personal lives.  The true costs of procrastination are discussed, along with the importance of effective time-planning and prioritisation, tips for balancing a challenging workload and the benefits of establishing realistic and achievable goals.

Module 10. Customer Relations

Module 10 brings customer relationship management into discussion, detailing the extent to which positive customer relations can benefit the entire business.  Candidates learn how to develop and implement a workable customer retention strategy, differentiate ‘positive’ customers from ‘negative’ customers and contribute to a broad and effective customer satisfaction framework.

Module 11. Risk Management

In the final module, candidates are presented with a detailed introduction to risk management and its applications in an office environment.  Course content covers the identification, classification, analysis and mitigation of risks at a variety of levels, along with the potential consequences of poor risk management and an introduction to the ‘Four Ts’ of risk management (Tolerate, Transfer, Treat, Terminate).

Brentwood Open Learning College offers some free certificate courses . Explore now on our website. 

Paying in Installments: £660(interest FREE Installments)

Deposit: £120

No of Installments: 12

Each Installment: £45

Pay in Full: (£100 Discount) £560

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

To step into a leadership position for the first time is to open the door to a world of remarkable career prospects. Whether new to office management or ready to take your current position a step further, this endorsed Level 5 Office Management Diploma could make all the difference. The vast majority of employers and decisionmakers worldwide are constantly on the lookout for talented managers and leadership personnel to add to their ranks. Whatever your background and experience to date, careers in office and admin management are surprisingly accessible. Entry-level salaries of around £20,000 - £25,000 are the norm. 

Brentwood Open Learning College is proud to offer an extensive range of management and leadership courses for ambitious candidates worldwide.  This endorsed Level 5 Office Management Diploma may prove of particular interest to the following applicants:

• Admin workers pursuing leadership-level promotions
• Confident candidates with natural leadership qualities
• Managers and team leaders working on their CPD
• Anyone interested in a senior office management position
• Business owners and prospective entrepreneurs
• Jobseekers looking to boost their employment prospects

With demand for talented office management personnel at an all-time high, there’s never been a better time to take that next big step.  Sign up online, or contact our student support team anytime for more information.