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Diploma in Hotel Management Level 6



Course Overview

Hotel Diploma

Ready to take your hospitality career to the next level? Looking for a flexible hotel diploma course to suit your busy schedule?  However ambitious your objectives may be, this exclusive Diploma of Hospitality (Level 6) comes highly recommended. This is a self-paced 1 Year Diploma in Hotel Management for new and experience hospitality personnel.  The perfect springboard for a successful hospitality career, our Level 6 Hotel Management Diploma is open to ambitious candidates from all backgrounds. Each of the 15 modules concludes with an online assessment, which your assigned tutor will mark and return with constructive feedback. Study hotel front desk operations, back office responsibilities, housekeeping and engineering departments, restaurant and bar operations, human resource management, recruitment in the hospitality sector and more. Enrol with Brentwood Open Learning College online, or contact our student support team anytime to learn more.

Why Study Hotel Management?

Jobs in the hospitality sector offer more than outstanding earnings potential and plenty of fringe benefits.  Because it is a predominantly people-facing industry, you have the opportunity to work with fantastic people on a daily basis.  For outgoing individuals with a confident and positive attitude, hospitality careers come are unbeatable.  Working in hospitality also means acquiring diverse knowledge and skills that are transferable to almost all other sectors. If the prospect of a 9 to 5 desk job doesn’t appeal to you, there’s nothing quite as dynamic or unpredictable as a career in hospitality.  From social interaction to everyday variety to endless job prospects at home and abroad, the hospitality sector is bursting with potential for ambitious and enthusiastic candidates.

Course Syllabus

At Brentwood Open Learning College, we take pride in supporting ambitious candidates in pursuit of their career goals. This endorsed Level 6 Hotel Management Diploma covers a wide range of key hospitality topics over the course of 15 modules as follows:

Module 1 - Introduction to Hotel Management

The course begins with a look at the hotel management profession, touching upon the responsibilities of leadership personnel in a hospitality setting. Hotel management structures are also discussed, along with a broad overview of the contemporary hospitality sector.

Module 2 - Managing Front Office Operations

Learners are then introduced to the hotel front desk, along with the main daily duties of reception workers and other frontline personnel. Several essential back office duties are also outlined, including reservations management, yield management and the use of occupancy reports.

Module 3 - Housekeeping, Engineering & Security Operations

Module Three looks at the daily duties of a hotel’s housekeeping, security and engineering departments, covering the responsibilities of key personnel and who they report to.  The importance of seamless collaborative efforts between the various hotel departments is highlighted and discussed.

Module 4 - Managing Food and Beverage Operations

Tips and guidelines for effective bar and restaurant management are provided in the fourth module, which emphasises the importance of tailoring F&B services to suit guests’ expectations.  Product pricing structures, menu design and restaurant layout ideas are also brought into discussion.

Module 5 - Recruitment and Selection

Module Five examines the recruitment and selection process in hospitality, with practical pointers for more efficient employee screening activities.  A step-by-step guide to professional interview technique is also provided, along with the criticality of effective induction programs for new employees.

Module 6 - Training and Development

Continuous training and development is discussed in Module Six, highlighting the value of investing in employee progression.  Candidates learn how to gauge the effectiveness of current training standards, identify workforce training requirements and choose the most appropriate training method.

Module 7 - Human Resources Management

The fundamentals of effective human resource management follow in Module Seven, which outlines the most important HR duties and responsibilities in a hotel setting.  The value of inspiring leadership is emphasised and discussed, along with how to optimise employee performance and workforce efficiency.

Module 8 - Dealing with Difficult People

Module Eight discusses the right and wrong way to deal with difficult people, along with several common scenarios hospitality workers encounter on a regular basis.  Candidates learn how to diffuse heated situations, deal with confrontational customers and conduct themselves diplomatically at all times.

Module 9 - Transport Management

Transportation and logistics in hospitality management are then discussed, with a detailed assessment of the potential pros and cons of the main transportation methods. The extent to which recent developments in transport management and transport provision have influenced the hospitality sector is also discussed.

Module 10 – The Importance of Customer Feedback

Module 10 examines the most important business improvement tool the industry has access to - customer feedback and recommendations.  Candidates learn how negative feedback can be more valuable than positive praise, while assessing the various feedback collection methods and useful activities for encouraging more feedback.

Module 11 - Importance of Effective Communication

Communication strategy development follows in Module 11, which discusses the extensive benefits of effective internal and external communications. The potential consequences of communication breakdowns are also discussed, along with steps that can be taken to overcome communication challenges.

Module 12 - Quality Management

Learners are then introduced to the various factors and criteria that can affect a hotel’s Star Rating, along with several primary statutory obligations the hotel business must abide by.  An introduction to the ‘Five Dimensions of Service’ model is also provided, along with internal and external auditing in hospitality.

Module 13 - Marketing and Advertising

Module 13 breaks down the process of creating a high-impact marketing strategy for a hospitality business, detailing the important differences between marketing and advertising.  Several major marketing, advertising and promotional activities used in the hospitality sector are also examined.

Module 14 - Managing Interdepartmental Communications

Tips and guidelines for improved interdepartmental communications are provided in Module 14, which discusses the importance of close working relationships between all hotel departments.  The potential consequences of inadequate or fragmented interdepartmental relations are also discussed.

Module 15 - Accounting in Hospitality

The course concludes with a presentation of several primary accountancy tasks and financial documents.  Topics covered include working with profit and loss reports, the concept of working capital, the main folios used in hotel accountancy and more.

Brentwood Open Learning College offers some free certificate courses in Hotel Management. Explore now on our website. 

Fee & Payment Options

Paying in Installments: £900 (interest FREE Installments)

Deposit: £180

No of Installments: 12

Each Installment: £60

Pay in Full: (£200 Discount) £700

Endorsement

CPD ACCREDITED (CPD Standard Office)

Career Path

This advanced Hotel Management Diploma is ideal for anyone looking to fast-track their progression in a hospitality setting.  For outgoing and sociable candidates with an ambitious attitude, job opportunities in hospitality are wide open.  Both at home and abroad, employers are constantly on the lookout for talented newcomers to add to their ranks. Whether starting from scratch, pursuing promotion or simply looking to run your own hospitality business more efficiently, this Hotel Diploma comes highly recommended.

Who Should Take This Course?

Brentwood Open Learning College welcomes ambitious candidates from all backgrounds, with an extensive range of self-paced courses of the highest quality.  Our advanced Level 6 Hospitality Diploma could be the ideal program for:

  • Ambitious newcomers pursuing rapid progression through the ranks
  • Hospitality workers looking to reach leadership-level positions
  • Hotel and hospitality managers, supervisors and team leaders
  • Anyone interested in starting their own hospitality business from scratch
  • Jobseekers looking to catch the eye of employers
  • Outgoing, enthusiastic and confident candidates from all backgrounds

Sign up online and get started today, or contact a member of our student support team anytime to learn more.

Course at QLS
Level 6

Endorsement
CPD Standard Office

Study Method
Online

Course Duration
500 Hours

Entry Requirements
There are no particular entry requirements

Start Date
Ongoing



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Diploma in Hotel Management Level 6



Save 80%

WAS
£ 900

NOW
£ 180



Course at QLS
Level 6

Endorsed By
CPD Standard Office

Study Method
Online

Course Duration
500 Hours

Entry Requirements
There are no particular entry requirements

Start Date
Ongoing





Course Overview

Hotel Diploma

Ready to take your hospitality career to the next level? Looking for a flexible hotel diploma course to suit your busy schedule?  However ambitious your objectives may be, this exclusive Diploma of Hospitality (Level 6) comes highly recommended. This is a self-paced 1 Year Diploma in Hotel Management for new and experience hospitality personnel.  The perfect springboard for a successful hospitality career, our Level 6 Hotel Management Diploma is open to ambitious candidates from all backgrounds. Each of the 15 modules concludes with an online assessment, which your assigned tutor will mark and return with constructive feedback. Study hotel front desk operations, back office responsibilities, housekeeping and engineering departments, restaurant and bar operations, human resource management, recruitment in the hospitality sector and more. Enrol with Brentwood Open Learning College online, or contact our student support team anytime to learn more.

Why Study Hotel Management?

Jobs in the hospitality sector offer more than outstanding earnings potential and plenty of fringe benefits.  Because it is a predominantly people-facing industry, you have the opportunity to work with fantastic people on a daily basis.  For outgoing individuals with a confident and positive attitude, hospitality careers come are unbeatable.  Working in hospitality also means acquiring diverse knowledge and skills that are transferable to almost all other sectors. If the prospect of a 9 to 5 desk job doesn’t appeal to you, there’s nothing quite as dynamic or unpredictable as a career in hospitality.  From social interaction to everyday variety to endless job prospects at home and abroad, the hospitality sector is bursting with potential for ambitious and enthusiastic candidates.

Course Syllabus

At Brentwood Open Learning College, we take pride in supporting ambitious candidates in pursuit of their career goals. This endorsed Level 6 Hotel Management Diploma covers a wide range of key hospitality topics over the course of 15 modules as follows:

Module 1 - Introduction to Hotel Management

The course begins with a look at the hotel management profession, touching upon the responsibilities of leadership personnel in a hospitality setting. Hotel management structures are also discussed, along with a broad overview of the contemporary hospitality sector.

Module 2 - Managing Front Office Operations

Learners are then introduced to the hotel front desk, along with the main daily duties of reception workers and other frontline personnel. Several essential back office duties are also outlined, including reservations management, yield management and the use of occupancy reports.

Module 3 - Housekeeping, Engineering & Security Operations

Module Three looks at the daily duties of a hotel’s housekeeping, security and engineering departments, covering the responsibilities of key personnel and who they report to.  The importance of seamless collaborative efforts between the various hotel departments is highlighted and discussed.

Module 4 - Managing Food and Beverage Operations

Tips and guidelines for effective bar and restaurant management are provided in the fourth module, which emphasises the importance of tailoring F&B services to suit guests’ expectations.  Product pricing structures, menu design and restaurant layout ideas are also brought into discussion.

Module 5 - Recruitment and Selection

Module Five examines the recruitment and selection process in hospitality, with practical pointers for more efficient employee screening activities.  A step-by-step guide to professional interview technique is also provided, along with the criticality of effective induction programs for new employees.

Module 6 - Training and Development

Continuous training and development is discussed in Module Six, highlighting the value of investing in employee progression.  Candidates learn how to gauge the effectiveness of current training standards, identify workforce training requirements and choose the most appropriate training method.

Module 7 - Human Resources Management

The fundamentals of effective human resource management follow in Module Seven, which outlines the most important HR duties and responsibilities in a hotel setting.  The value of inspiring leadership is emphasised and discussed, along with how to optimise employee performance and workforce efficiency.

Module 8 - Dealing with Difficult People

Module Eight discusses the right and wrong way to deal with difficult people, along with several common scenarios hospitality workers encounter on a regular basis.  Candidates learn how to diffuse heated situations, deal with confrontational customers and conduct themselves diplomatically at all times.

Module 9 - Transport Management

Transportation and logistics in hospitality management are then discussed, with a detailed assessment of the potential pros and cons of the main transportation methods. The extent to which recent developments in transport management and transport provision have influenced the hospitality sector is also discussed.

Module 10 – The Importance of Customer Feedback

Module 10 examines the most important business improvement tool the industry has access to - customer feedback and recommendations.  Candidates learn how negative feedback can be more valuable than positive praise, while assessing the various feedback collection methods and useful activities for encouraging more feedback.

Module 11 - Importance of Effective Communication

Communication strategy development follows in Module 11, which discusses the extensive benefits of effective internal and external communications. The potential consequences of communication breakdowns are also discussed, along with steps that can be taken to overcome communication challenges.

Module 12 - Quality Management

Learners are then introduced to the various factors and criteria that can affect a hotel’s Star Rating, along with several primary statutory obligations the hotel business must abide by.  An introduction to the ‘Five Dimensions of Service’ model is also provided, along with internal and external auditing in hospitality.

Module 13 - Marketing and Advertising

Module 13 breaks down the process of creating a high-impact marketing strategy for a hospitality business, detailing the important differences between marketing and advertising.  Several major marketing, advertising and promotional activities used in the hospitality sector are also examined.

Module 14 - Managing Interdepartmental Communications

Tips and guidelines for improved interdepartmental communications are provided in Module 14, which discusses the importance of close working relationships between all hotel departments.  The potential consequences of inadequate or fragmented interdepartmental relations are also discussed.

Module 15 - Accounting in Hospitality

The course concludes with a presentation of several primary accountancy tasks and financial documents.  Topics covered include working with profit and loss reports, the concept of working capital, the main folios used in hotel accountancy and more.

Brentwood Open Learning College offers some free certificate courses in Hotel Management. Explore now on our website. 

Fee & Payment Options

Paying in Installments: £900 (interest FREE Installments)

Deposit: £180

No of Installments: 12

Each Installment: £60

Pay in Full: (£200 Discount) £700

Endorsement

CPD ACCREDITED (CPD Standard Office)

Career Path

This advanced Hotel Management Diploma is ideal for anyone looking to fast-track their progression in a hospitality setting.  For outgoing and sociable candidates with an ambitious attitude, job opportunities in hospitality are wide open.  Both at home and abroad, employers are constantly on the lookout for talented newcomers to add to their ranks. Whether starting from scratch, pursuing promotion or simply looking to run your own hospitality business more efficiently, this Hotel Diploma comes highly recommended.

Who Should Take This Course?

Brentwood Open Learning College welcomes ambitious candidates from all backgrounds, with an extensive range of self-paced courses of the highest quality.  Our advanced Level 6 Hospitality Diploma could be the ideal program for:

  • Ambitious newcomers pursuing rapid progression through the ranks
  • Hospitality workers looking to reach leadership-level positions
  • Hotel and hospitality managers, supervisors and team leaders
  • Anyone interested in starting their own hospitality business from scratch
  • Jobseekers looking to catch the eye of employers
  • Outgoing, enthusiastic and confident candidates from all backgrounds

Sign up online and get started today, or contact a member of our student support team anytime to learn more.

Customer Reviews


Total Reviews: (0)