Certificate in Business Administration Online, provides a comprehensive introduction to the theory, knowledge and skills required to work in a high-level administrative capacity in any industry or sector. Every business and organisation in the world has a strong dependence on the provision of quality admin services – this Online Office Administration course, goes beyond fundamental basics to begin building professional-level understanding and competence.
Throughout the seven units of the course, candidates begin by studying business types and ownerships, external and internal factors that can affect a business, key administrative management theory and the importance of professional human resources management. Course content then moves onto the introduction of business resource management, customer relationship management, the creation of workable marketing plans and how to implement workable and rewarding business strategies.
Certificate in Business Administration Online, concludes by paying focus to potential problems associated with resource management, along with a comprehensive overview of business risk management and its importance.
Successful candidates will benefit from a much deeper understand of the role business administration plays in a practical capacity, along with the skills and confidence required to put all learnings into practice. Potential career options to explore are largely limitless, spanning every imaginable sector from finance to retail to local government to tourism and own-business establishment.
The course consists of the following seven units:
Unit 1 – Introduction of Business Administration
The first unit introduces the concept of business administration by focusing on business ownerships and types, along with social responsibilities and the importance of the business environment. Candidates begin to build an understanding of business administration’s value and criticality.
Unit 2 – Basics of Administrative Management
This unit provides deeper insights into business administrative management, including what it means to manage business admin, management functions and the most important management principles. The course moves away from basic background to introduce the concept of management/taking charge.
Unit 3 – Human Resource Management
In the third unit, candidates explore the subject of human resource management and the critical importance of human resources within any business or organisation. Along with outlining the role of the HR manager, the unit also introduces the crucial HR code of ethics.
Unit 4 – Marketing & Customer Services
This unit focuses primarily on the management and maintenance of customer relationships, along with the creation of strong and workable marketing plans. Candidates are introduced to the concept of creating a ‘win-win’ scenario through proactive and practical customer service management.
Unit 5 – Staff Performance Management
In the fifth unit, focus turns to the management of staff performance in the context of using HR management skills to maximise output, efficiency and overall business performance. The performance management principle is broken down into its more important key components.
Unit 6 – Resources Management
This unit moves away from human resources to introduce the importance of general business resources and resource management. Course content covers the basic principles and theory of resource management, along with associated problems, challenges and resolutions.
Unit 7 – Risk Management
In the final unit, the course concludes by visiting the subject of risk management including its history, core elements and the benefits of competent risk management. Candidates are also taken through a series of important and effective risk management tools and strategies.
Paying in Instalments: £395 (Interest FREE Instalments)
No of Instalments: 12
Each Instalment: £25
Pay in Full: (£80 Discount) £315
At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).
The course itself has been designed by BOLC to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.
What is ABC Awards
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
Completion of this course will instil you with the skills, talents and confidence required to climb the career ladder in business administration. You may choose to pursue a role in team leadership, HR management, administrative management or customer service, with typical salaries ranging from £18,000 to around £35,000 and up.
200 Hours Approx.
No entry requirement.
Studying with BOLC gave me the confidence I needed to put my home-business dreams into action. I was amazed how much I picked up by studying in my spare time, I also cannot fault the customer care team. Top marks all round!
I chose BOLC’s Level 4 Business Diploma as I wanted to be taken seriously as a contender for promotion. The results speak for themselves – two years on and I’m managing the team I was previously a part of.